Reviews for BD's Mongolian Grill in Dearborn, MI
I have to edit my previous review. I used to love this place. My family frequently would pick this for family gatherings. Today... was probably our last visit. They were not busy but were way understaffed. Our drinks went empty, the tortillas came after ourmeals were done. The food selection is noticeably cheaper. I get costs have gone up, good help is hard to find. I'm comparingyou to less expensive places where the staff makes less. the lack of cleanliness, poor service, and other issues are obvious. Itwas a Friday night and you were dead. Just 6 months ago it would have been a 45 minute wait. Your customers are bailing. Read more
Food was really good but changed were quite abundant and fast. Since last time we were there 3 months ago prices have gone up to... $18 a bowl! Not to mention you no longer receive tortillas and lettuce wraps. Also when ordering a single go up one time bowlyou are not allowed to split with someone else. For $18 it's not worth it for us each to get our own bowl especially those of uswho have had gastric bypass surgery and eat less than a child. We have always been allowed to split our bowl as long as we didnot go up for seconds so higher prices and receive less. Two negative changes don't complement each other. Also was told whendining with my family and paying separately I'm not allowed to use my rewards if they use their rewards on their bill. So onlyone group of us at the table can use our account and the others are not allowed to unless we sit at separate tables. Think it'stime we look for another place unfortunately because I am cool with prices going up but to get less and silly new rules added ontop, no thank you. Read more
This place definitely is not what it use to be , the place is literally not worth it anymore & now I know why the place is even... more emptier.idk if they changed owner or what but They took away the salad bar , tortillas, rice bowl on the table & prices arehigher . I understand the prices being raised if you were to bring something new to the restaurant but the fact they took awayitems & raised prices doesn’t make sense. This place use to be my favorite & now we will no longer be coming back . Can’tbelieve they got rid of the best things! We even ordered fried Oreos & they were burnt! But the manager did give us a free sliceof cake & we did appreciate that. Our server was really good as well! Read more
Absolutely horrible visit..... For some background, my boyfriend has a severe dairy allergy, to the point where even a little... bit of contamination could force him to be come incapacitated. 3 others and myself went to Mongolian for lunch this pastSaturday (8/13/2022). When we entered the restaurant we were greeted by a hostile waitress. While being seated, she asked if wewere all set then went to SNATCH the menus from our table and got upset when I told here that we still needed one for thetable. Note: Last time we all came here, they had an item on the menu that was dairy free and safe, however since the ownershipchange, all the food has been ruined (No more tortillas, or rice brought to your table, AND no salad bar). When we asked thewaitress about the menu items and what they had that was dairy free, or if they even had an allergen menu, we were told (againwith even more attitude the more questions we ask) that they don't have an allergen menu and that they would just cook whateverin the back. We tried to ask a follow up question but yet again attitude and hostility took over and she walked away withoutbeing helpful in the slightest. We were upset and stunned that someone would react this way when being told that someone has anallergy and we just want to make sure that they aren't going to die. We build out plates, and go to the grill, where the cookbarely acknowledges our existence and snaps at us to go to a different spot than we had went to after standing around waitingfor him to tell us where to go. My boyfriend hands him his food and informs him of the allergy and the cook asks "so it's goingto the back to be cooked" we sent the food to the kitchen to be cooked safely and as the cook is taking it he yells a questionto us, and starts getting upset when we couldn't hear him. (We were on the other side of the grill and couldn't hear him, buteven my father was standing ~7' away and couldn't even understand him) Absolutely garbage place to go Read more
I hadn’t been to bd’s in a long time and I was so excited to eat here again. I was really disappointed. We make our bowls... and I have my 3 year old daughter with me. The grill cook instructed me to a spot and told me my daughters bowl had to go overto another across the grill. I tried to explain to him I can’t leave her over there alone. It was awkward but I walked herbowl over to there and went back. He also put my egg on someone else’s food. I wish this was the end of it… we get our billsand my daughters bowl was charged $8.99 but there were at least 2 signs stating on mondays the kids meals are $3.99. It’s only$5 but that’s the only reason I got her her own bowl. (She normally just eats off my plate). The manager wasn’t going toadjust the price and told me because an artist has to come and repaint the sign. Okay cool just cover it then? You can’tentice people to order with a special that is advertised and then charge full price. In the end he comped it but I shouldn’thave had to be a “Karen” about it. Also the Mongolian ginger is gone and that was my favorite sauce ????. The food was goodand our server was nice. Just a bad experience overall. Read more
The food was good since it is something I came up with and The serve was really nice. MY sparkling strawberry water was flat but... the plain sparkling water was good.. I really disliked how unclean the tables and food counters was! We also waited for a hourfor a table and when we was seated, the place was empty with plenty of available tables. They could have gave us the option tosit at two tables near each other. Read more
The ingredients are decent, but everything goes onto the grill at once so most things end up overcooked. Don't bother ordering... appetizers if you're getting a stir fry bowl, they'll take long enough to come out that you'll probably be full from the stirfry bowl before they give you your apps. Wait staff are painfully slow, when we were in today there was a near 15 minute wait toget the cheque. Read more
I always enjoy MongoBBQ!! My fav part is adding my choice of seasonings and sauces. My this trip I mixed steak, fajita chicken,... and shrimp. I also added a few veggies along with Jalapeño, ginger water, and roasted peppers. Read more