Reviews for Tim Hortons in Dearborn Heights, MI
Why can't I go inside and get a cup of coffee while I'm doing laundry next door? Why is the door looked at 4:45pm on a Monday?... Four staff inside so don't tell me you're short. Why should I have to get in my car, drive through massive construction to getcoffee 15 feet away? What a joke. Read more
They have a sign on the order speaker that they're short staffed and to have patience with them. After visiting today I can... verify that the issue isn't short staffing, it's poor management, carelessness and laziness. It took the girl taking my order atthe speaker about 4 minutes to find my online order. I gave her my name and the order number after she asked for it. She had toask one of the many people behind her that were just chatting how to look it up. Finally she found it and told me to pullforward. I sat at the window for probably over 10 minutes waiting for a coffee, a breakfast sandwich (which wasn't hot andwasn't correct, either), and 2 Timbits. You can see they have plenty of people inside, they're just not doing anything. Thislocation has been like this since it opened. Please do yourself a favor and go to literally any other tim's location becauseyou'll save yourself a lot of time and wasted money. They need to either get new management and training in this place or justclose it altogether. Read more
Absolutely horrendous. The food and the service. Can?t make ANY coffee on the menu right. Never have food in stock. The workers... are extremely pushy and will harass you to buy camp tim hortons bracelets. They will send you to the side to wait for your food(a simple bagel) over all this place needs to be shut down due to the extreme poor management. Read more
Very disappointing the food quality I ordered a egg and cheese the egg was so dry and crispy on one side. Also ordered a toasted... bagel with cream cheese they sure toasted the hell out of it. What a way to ruin your morning Read more
I use to love this Tim hortons but now the new staff are rude and nasty and very unprofessional my order is always wrong and... they are extremely slow. One day I ordered a coffee and got a hot chocolate. Ordered a ice cap the next day and it was horribleit wasn?t properly made. This place is going down hill if they continue to go on like that. Read more
Horrible service. Super slow. I ordered 3 breakfast wraps?they were cold and raw (not pressed in the grill). I also ordered 3... drinks with whipped topping; none of them had the topping. I will never go back to this location. It?s a bad experienceconsistently. Read more
Everytime I go there they only take one car at a time through the ordinary process all the way till you pay and get your stuff.... I order the vanilla creme cold brew and they make me a vanilla ice coffee everytime I go!!! Tired of spending $5 on a drink theycan't even make right!!! Read more
This has got to be the worst Tim Hortons I have been to. Not only did they not make my drink properly twice but they also have... coffee that taste like it?s sour will never be returning to this location that?s for sure Read more