Reviews for Dunkin' in Decatur, AL
The ???? were so hard they fell apart in the ????. I called corporate they assured me I would get call back. They lied. No call... back. Daylight ???? are the best. I will never in this life buy from Dunkin ever again. They should b closed. The ? drink washorrible. The staff didn't even get my order right. Shameful. They kept my money. No refund. Never again. Read more
Service was fairly quick about 4 minutes in the drive thru. Although my girlfriend ordered bagel bites and they were very cold,... and my iced coffee was too sweet to even drink. I hope they do better next time I am very disappointed. Read more
This Dunkin ALWAYS gets my order right. The coffee is yummy and not too much or too little flavoring. Plus, the staff is SO... nice...like so so nice. If you like being called "pumpkin" "sweetie" and "beautiful" when I haven't even had coffee yet and feelabsolutely not beautiful, come here. They gotchu! Read more
Just had my very first experience at DD and got a frozen Butter Pecan. I spotted the blueberry on the menu and the sweetest... young lady, Aly, recommended it with caramel. SOLD! My hubby ordered that one for me and unlike the ?other coffee place? itwasn?t nearly $20! I?m a permanent convert. Both flavors were Excellent frozen coffees. Thank you Aly for the recommendation!Excellent first experience at DD thanks solely to you! Read more
I haven't had any problems with this place until this morning. Me and my husband went through the drive thru. We ordered a large... iced latte with unsweetened vanilla flavor and almond milk. I am a diabetic and lactose intolerant and 2 croissant stuffers andmy husband ordered a dragon fruit drink large and a sausage and biscuit. We got to the window they said our total was like$15.00 but at the drive thru they said it was like $12.00 and the lady handed me a hot coffee and sausage and biscuit and myhusbands dragon fruit drink. When I told them I was suppose to have an iced latte instead the lady said it would be $2.00 extraeven though it was there mistake and we just got the sausage and biscuit. We was told to pull up for some reason. I went insideand told them we had 2 croissant stuffers and I had to pay extra for something they messed up. The lady at the drive thru tookour order right so I have no idea how it got so messed up. When we left I went to drink my latte and they put 4 shots of theregular french vanilla swirl shots instead of the unsweet like I told them and they put regular milk instead of almond milk.This is some very serious issues. Those people was not getting anyone's orders right when we was there and the manager was notvery nice either. I work in customer service so I know a little thing about how to treat a customer. This location is in DecaturAl on 6th avenue... Read more
Ordered a matcha late and they gave me a large cup of milk with half a teaspoon of match at the bottom of the cup.
I ordered a jelly donut, hashbrowns, and snacking bacon and all of my food that should be hot was hot and delicious. And my... jelly donut definitely had plenty of filling. I will be coming back to Dunkin? and maybe even possibly getting a drink. Theservice was great and all of their employees are super friendly! Read more
The staff is great but lately when I order HOT coffee it is cold or taste watered down. Please train employees on how to make... drinks. Read more