Reviews for McDonald's in Decatur, IL
Worst Mc Donald?s ever. I went through the drive-through tonight and after receiving my order I realized that I got someone... else?s order. so I pulled around to the parking lot and went inside of the restaurant and I let the staff know what happened. Iwas given attitude and asked if I had a receipt . I said no , because I wasn?t given one. My order was finally replaced. When Igot home I realize that I was given the wrong order a second time. After arriving home I also realized that the code I gave thedrive-through people wasn?t applied to my order and I didn?t receive a discount or McDonald?s points. This McDonald?s locationdeserves negative stars. Also , The food I received was cold, and the soda was very flat and tasted like dirty water. Read more
Everything was a normal order, only had 1 special item ( Double Quarter cheese W/O ketchup and pickles ). They f`d it up, we got... the Double but there was no cheese and only the chicken sandwich hot sauce on it. Read more
The worst experience ever in 45+ years of going to McDonald's. Took about 20 minutes to get threw the line. And ended up with... someone else's order . I ordered a deluxe chicken sandwich meal and a fish sandwich. Got 4 double cheeseburger, a quarterpounder with cheese, a fish sandwich and a 10 piece nugget. And no fries. A big ole fail. Read more
Still going strong, minor mistakes, less poor attitudes from staff. Best it has been in my entire life. Have went to this... McDonalds for 20 + years. UPDATE for now: service has gotten better over the last 3 months. Way less mistakes, and staff ismore respectful now. I believe a new manager is the reason. I will leave a prior review. If service stays the same, I willreturn and delete the old one.. and increase to 5 stars. Keep up the good work. Read more
Nasty!!!! Trash all over the floor and the manager just stepping over it and walking on it. This place needs shut down. (Pics... taken from drivethru window) Read more
Chicken nuggets were not hot and seemed like they had been sitting in the warmer awhile. They also would not honer my mobile... order and my kids had to pay when they picked up food which I had paid already on the app bc they said my phone wasn't nearrestaurant but I ordered and paid for food on app and sent my kids to pick it up what's the big deal? Why can't someone pick upa paid for order ? They canceled online so I only paid once but then they had to wait for cold food I don't understand fix thaton ur app please Read more
My so called deluxe chicken was more like 3 day old burnt bun with dried up bottom of the grease vat rubber chicken fried up in... some nasty grease that ain't been cleaned or changed all week....wow!! McDonald's is usually on their game better than this.???????? Read more
Asked for 'made to order fries' They wern't. I then waited 10 min. in line. I had to call them to get my fries and they were not... fresh. I think this is the last time Read more