Reviews for Subway in Decatur, IL
Asked for a #12 wrap. Told them to hold the mayo due to allergies. To add cucumbers, black olives and extra tomatoes and a... little honey mustard. Everything else on a #12 was to be included. I ate my wrap at home later in the day. I was VERYDISAPPOINTED as my wrap didn't have any of the included ingredients of spinach, onion and avocado. Someone didn't know what theywere doing!!! A VERY EXPENSIVE AND UNFULILLING LUNCH! YOU HAVE LOST MY BUSINESS!! OF ALL TIMES FOR ME TO NOT KEEP THE RECEIPTSINCE I PAID IN CASH. Read more
Poorly managed. Always out of stock on items. No teriyaki beef Sunday and last time no sandwiches available because they had no... bread Read more
Writing this in hopes that corporate will see it, but probs not. I live nearby so I frequent this Subway. The employees here... literally could not care less. They slop ingredients on your sandwich, don?t put the correct amount of meat on(sometimes toomuch), and never show an inkling of customer service. It?s not hard to neatly put a sandwich together, especially during slowtimes. It?s frustrating for sure. I wish there was a supervisor that cared but unfortunately this has been an issue for a longtime and I don?t foresee it getting better unless they got new employees and new employees to train the new ones because theveteran employees? attitudes and sloppiness just rub off on the new ones. Read more
THIS PLACES IS HORRID!!!!! We had an order for pick up which shouldn?t be a big we waited in front of the intercom box for... TWENTY MINUTES!!!!!!!! We got so fed up that we skipped the box al together because they didn?t speak to us after saying pleasewait. When we got to the window after an additional five minutes the clerk was rude! They constantly screw up our order (whichis not a difficult order!). PLEASE DO NOT ORDER FROM HERE!!!!!!!!!!! YOU WILL BEDISAPPOINTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Read more
Rude waited 5 min at drive thru nobody answered. Went to window was answered by rude child in pajama bottoms saying speaker was... broken and paper musta fallen off no sorry. Got home meatball sandwich was ice cold now I remember why I quit going there.Always rude out of something major, tomatoes, lettuce, and takes at least 20 min for 1 sandwich. Read more
It must be hard to wipe off a knife to cut my sandwich. I got a nice slathering of mustard on my $12 sandwich. Mustard makes me... absolutely want to vomit and here we are with a nice helping on my sandwich. They must have pressed the middle down with theknife as well because it was on the side and down the center. Just awful. I'll be going across the street to Wendy's from nowon. Read more
I went through the drive-thru today on my lunch hour. I order a sandwich and didn't receive any condiments on the sandwich. I... called back to the store and the asst. Manger said I had to bring it back. I explain to her I was on my lunch break and I wasback at work. The asst. stated their was nothing she could do if I couldn't bring it back now or when I got off. The assist thenhung up on me. I waited in line for 15 minutes to receive a sandwich the wasn't correct and to get hung up on???? Read more
Horribly managed! Always out of something. Manager always complains about something. Nothing ever works right in that store. It... needs to be shut down until they fix everything. Read more