Reviews for Tropical Smoothie Cafe in Defiance, OH
Went here for lunch after seeing thier ad binge watching discovery +. I went with the safer option while my wife did something... she thought maybe on. Turned out she wasn't a fan of the salsa I loved my chicken whatever. The smooties were good to me and thekids wife was a bit underwhelmed and then said I don't even like smooties really so her opinion isn't part of this. Read more
Poor customer service. Practically threw my smoothies at me. Didn't smile. Ripped credit card out of me hand. Didn't even give... us straws and when I tried to ask she slammed the window. Never going back Read more
I went today and the food and smoothie was good, but the people working were rude and acting as if I was interrupting their day.... They were snarky with me and giving attitude the whole time. I understand working in a fast-food/drive thru food place it can bestressful and tiring, but it takes little effort to greet customers with a smile and at least pretend to care. Read more
Fast service, got a smoothie within minutes of ordering. Super smooth blending. My first time here. Not bad, havent tried... anything grilled but I might next time. Looks like they focus on drive thru. Cute place, and welcoming atmosphere. Read more
First time to go in and I was impressed. The staff was friendly and helpful. I was surprised how large the drinks were. I feel... I got my moneys worth. Next time I'll try some of the food items. The store was very clean and it's a place where adults cansit down and relax and enjoy conversation time. I might start meeting my Defiance area couples there to discuss their up comingweddings. Ron (Magic Moment Entertainment) Read more
Tried out this brand new spot today for the first time. First bite of my buffalo chicken wrap was a big piece of the end of a... head of lettuce. They also added so much sauce it was a hot mess. I don't think I'll be back. 7-10-21 7:36PM Read more
They have great smoothies and food but be prepared to wait. We have went several times and have the same type of... experience. Pros: Our food came super fast and was delicious. We could taste the fresh ingredients Cons: They seem to strugglein juggling online orders drive through and dine in customers however. Would like to see them develop better systems or stationsto handle each type of order as they seem to frequently be mixing them up or falling behind. Often times customers who camebehind me have gotten their orders first..so organization wise staff need to improve. (Our smoothies were given to wrongcustomers on 2nd trip-was given coupons for free smoothies in the future.) I have tried different times in the day with the sameresults. As for the smooties which should be the focus of the place...it's in the name....they are wonderful but are they worththe 10-30 min wait. (Again timed from multiple trips) For a new place though other than the wait I think with time and propermanagement/ development it will be a great addition to the Defiance area. Read more
Ive been a few time and the Food and Smoothie were very good. Service was at a timely matter. Staff was friendly. Will... definitely return Read more