Reviews for Einstein Bros. Bagels in DeKalb, IL
Einstein Bros. Bagels catered a Saturday event for us. We worked with Ninette. She was great -- lots of communication and very... professional. She and her team labeled each box lunch using the first name of each participant and delivered everything on-timeat the location we discussed. Overall, it was an excellent experience starting from our initial contact to final delivery. Read more
I think they do a terrific job given the small space they have. Lines are often long (a sign of their popularity) but they move... quickly. They serve a good variety of bagels and bagel sandwiches, savory & sweet. One tip: you can ask for a wrap if you wantlower carbs. Plus they still serve Caribou coffee though not the full Caribou menu. Read more
Asked for a large cup of water and got a regular sized cup. Unacceptable. Five stars.
Einstein Bros is probably the best meal exchange option on NIU's campus. They offer a variety of bagel options, from sandwiches... to just regular bagels with schmear. All of their options are very tasty, although I have never had their nova lox, as I amallergic to fish, so I cannot speak to the quality of that. All in all, it is definitely a great place to grab breakfast orlunch and study, hang-out, or just relax and enjoy some great food. Read more
What a disappointment. I have frequented this establishment for months, and today was an absolute disaster. One of your... employees charged me for cream cheese when I said butter, fine--easy fix. Except it took an additional 10 minutes to get itsorted out and for me to be reimbursed. The strawberry banana smoothie I got was disgusting-- the pre-made syrup that y'all usewas obviously cross contaminated and really old because it tasted like mangos and it separated back into ice and syrup almostimmediately after I got it. Once I received my bagel, there was way too much butter on it--a light smear does the job. As I'msitting here looking at my bagel it has about 3 tablespoons worth of butter just sitting on top. The cinnamon sugar bagel isknown for it's sugary crust--yet by the time I received my bagel it was completely gone. And to top it all off, there was asmall piece of bacon on my bagel. I waited 30 minutes, with only 5 people in front of me, for a crappy bagel and an even worsesmoothie. I had to throw them both out. Now let's talk about customer service and cleanliness. Y'all are lacking. Employees areon their phones, touching their hair, money, and then the food. Being in the food industry for over 4 years, I am deeplydisappointed. You need to do better. Read more
Nicely updated, good seating, pizza bagel we delicious
Doesn't exist! Or address is wrong. If it does they need a sign outside because I never found it.
Honestly it's not bad. But I have two big problems. One is that they use an EXTREME amount of sugar in their drinks. Like a... sickly sweet amount. Their lemonade didn't even taste like lemonade, it just tasted like sugar. Two, their bagels don't havegreat contamination standards. I had a cinnamon bagel a week ago and it had several sesame seeds on it, and today my six cheesebagel had some cinnamon sugar on it. So in summary, it's not BAD but they really need to step up their game if they want a 5star review out of me. Oh and a small cup of flavored cream cheese was an extra $1.60 which wasn't despicable but a bit much tobe honest. For context my 6 cheese bagel was $1.79, so for some reason the topping is $.19 cents less than my bagel. Read more