Reviews for The Chocolate Factory in Delafield, WI

I love their rich chocolate ice cream type (I forgot the exact name).

I was searching for locations of THE CHOCOLATE FACTORY in my area. I have had good experiences with that place in the past and... wanted to see if there was another one in our area. Read more

The staff is so friendly! We love the Phoenix sub on the warm and toasty sub roll. Certainly can not leave without a fantastic... dish of ice cream! Which flavor to choose is my biggest complaint because they are all so good! Read more

Adorable ice cream shop. Order as much or as little as you like, you pay by weight. Definitely give it a try.

Then you over charged me. Should have only been 5 something but was over 7 dollars so I'm not happy at all. Don't like being... decived. I work hard for my money as I'm sure you do too. If it's .60 cents an oz and it's posted as such then you should followthat as well. I like that they have dairy free and gluten free options. But when I asked how much the ice-cream is they had noidea. I think that's odd. It says .60 cents an oz in the front but upon further notice it's not the .60 oz it's more I feeldecived and I work in customer service and I have to have my prices shown why don't they. I feel lied to. Read more

We had been here before for ice cream several times and I've had the subs as well. Everything is good here! We enjoy coming here... when we want ice cream instead of custard and there are lots of flavors to choose from. It's all hand-scooped and you can getvarious cones and dishes. This time I got Midnight Munchies which is a great option if your sweet tooth needs a fix. Theemployee who served us was very kind and welcoming. She let my kids try a couple samples before they decided what kind to get. Ifeel the prices for everything are reasonable for what you get and it tastes delicious too! My kids asked when we can go back! Read more

Haven't even tried the ice cream here but I can tell you the subs are absolutely bomb. The Phoenix is my favorite, absolutely... phenomenal. I remember having ice cream at the Pewaukee location when I was a kid and loving it, so I'm sure it's just as goodhere. Oh, and if you like chili, definitely give theirs a try Read more

I love hitting up the Chocolate Factory! The team is warm & friendly. I always suggest the Phoenix sub and the Dark Side of the... Moon shake! Read more