Reviews for Firehouse Subs Delray Beach in Delray Beach, FL
The manager Melissa or I forgot her name was awesome her customer service was excellent I enjoyed talking to her while waiting... for my order Read more
A little quiet tonight but the sandwiches were great and Friendly service... Food always super fresh..
Black girl works there wears a gun under her shirt. Kinda scary
Slow service Only person in the restaurant 13.00 for a medium that's mostly bread!
Was coming here for a couple years now and stopped for a while due to terrible management and staff. We recently gave them... another try around February/march 2022 and it is night and day. The new manager is 1000% better and the food is always great.Staff are very friendly and if they ever make a mistake the go the extra mile to make it right. Such a massive improvement. Hopethe new manager stays so we can keep ordering from them. Read more
As soon as I walked in, the cashier was rude. I was trying to order two subs but when I ordered the first sub, she completely... cut me off before I was able to order my second sub. Then when I told her i was getting another sub she immediately snappedsaying ?Are you ordering anything else before I make this?? I just felt like her customer service was terrible. I will never goback to this location. Read more
It hurts my heart to give this store a bad rating but something has to be done about the ?manager? Emilio. I read the reviews... and noticed a trend; rudeness. Every time I enter the whole staff greats me by NAME. 60k+ VIP points would tell you why. Eversince his arrival my trips to this store have been less than pleasant. I see it in the poor staffs faces. He is bad forbusiness, hence why my staff nor I will return until something is done. Given these rough times I know there are countless othergood hearted people that need work and would be more than grateful for the opportunity. Unfortunately, misery and disdain is theonly energy in there now. Please figure it out for your sake and ours. Your biggest fan.. -Austin UPDATE: After speaking withthe owner Gayle and the new manager Jessica, my hope and enjoyment of this store has been restored! Great job executing customerservice y?all! Read more
Terrible customer service the white lady at the front had an attitude as I stood there debating on what I wanted looking me in... my face . How about ?Do you need help with the menu?? Instead she says with an attitude ?Let me know when your ready? and walksaway. This isn?t fast food I can take however long I want to order. I decided not to order anything and just walked out. Read more