Reviews for Menchie's Frozen Yogurt in Delray Beach, FL

The bathroom has been broken for weeks they don?t allow you to taste the new flavor the employees are kind of nonchalant Always... out of flavors Read more

Love the choice of flavors and topping. Had some problems with the app but Giana took the time to help us download it and set it... up for us. Great customer service from this young lady! Read more

Love going here every Monday with my niece and stuffing our faces with coconut and vanilla!! She always loves when we take the... trip. Amazing workers too, especially a worker there named liana she was so nice and helpful with choosing the flavors!Definitely check it out! Read more

I placed an online order for a birthday cake on 1/30 to be picked up on 2/14. We arrived at the pickup time we selected online... and the store was closed. The hours on the door and on their website and social media accounts say that they are open on Sundaysfrom 12-8 and I never received a notification stating otherwise. It was super disappointing to not have a cake for the ourchild?s birthday we were celebrating. In addition, we called the store this morning, 2/15 and the employee who answered thephone was rude and the manager on duty did not seem to care about the matter. Read more

Menchie's Frozen Yogurt, a national chain, provides a wide selection of flavors, including, sugar free, gluten free, and... vegan. Ashley, the store manager, runs a tight ship. She attended Menchie's College, located in Encino, California, a couple ofmiles from my house. The college has a retail store and I and my granddaughter visit it often. The yogurt machines and the shopare well maintained. The selection of flavors are broad and includes vanilla, chocolate, and many fruits. The yogurt machineswill mix two flavors automatically. Toppings includes cookies, fresh fruits, candy and chocolate and marshmallow sauces. Yourorder is weighed to determine cost. Seating is offered inside, in air-conditioned comfort or outside under the umbrella coveredpatio tables. Parking is free but can be limited. Everything, including the bathrooms are wheelchair accessible. Read more

We visited this Menchie's Yoghurt after the Sunday night outdoor concert with a Sinatra tribute singer and it was close to... closing time. We observed the in-store promotional materials about downloading the Menchie's app to save $5. We showed theemployee that we were trying to download the app from the Apple App Store and it kept swirling like it was trying to downloadand it just would not go through. The employee was not empowered to give us the $5 special credit and just told us to try it onanother visit. We liked the selection of Menchie's Yoghurt flavors but really felt that the employee should have honored thedeal as it was something being promoted and pushed by the company. As a comment on customer service, if the customer is doinghis or her part to participate in your promotions and your technology is not working to make this a good experience for thecustomer, that customer may not come back. That being said, if Menchie's wants customers to download the app, there should be apolicy in place that states if there's a technology glitch, the customer is still taken care of either on the spot or with someassistance from management or the company. The store was clean and there were tables and chairs in front of the store foroutside enjoyment of the Menchie's Yoghurt. If we had been assisted with the Menchie's app, that would have made this businessoutstanding and worthy of a rating of 5. They did good, but customer service to go with really good yoghurt would have earningthem a higher rating from us. Read more

I love this place . They always have different yogurt flavors and the customer service is great. The blond lady that's there in... the day time is so nice and she's always so happy and helpful . I always feel good every time I leave her cheery personalityrubs off lol . I will definitely come back . Read more

Best place in town to have some excellent froyo - 18 flavors to choose from - make your own mix with too many toppings to... mention - oh yeah they have fresh fruit and they also have froyo cakes - today I picked blackberry burst and loved it Read more