Reviews for Jimmy John's in Denver, CO
The sandwich was great! The customer service however was not customer oriented. Driver called me because he had no entry to the... building. I instructed him to call the office because of my disability. He sarcastically said thank you for all your help I?llgo bang on their window. The office assistant manager let him in. Then he called me asking if I wanted him to leave it at mydoor. I replied yes and as I was going to the door I heard hm forcefully throw the bag at the door mumbling something. Read more
Been ordering from this JJs for nearly 3 years now, so I've given it plenty of chances. Don't even bother ordering delivery as... it will take 60+ minutes and 1-2 items will be missing without fail. Reading a receipt and putting things in a bag must bereally tough I guess. Read more
Sandwich is always promptly ready and waiting at the door for quick pickup.
Usually order delivery & tip well bc been on the other side. Have ordered today?s item several times before, things have been... missing/wrong but never this bad. MOD was unprofessional @ best & did not give af. I don?t blame him (JJ?s prob doesn?t pay himto care tbh,) but his customer service s u c k e d . Gave three stars bc usually they?re cool & it?s not *always* this bad.Reality, this is 2 star sloppiness? I would give this location some space for them to get their ish together again. Read more
Delivery driver delivered my order to the wrong location and berated me after inquiring where it was. He at first claimed he... couldn?t make it to my location due to lack of parking then he claimed I gave him the wrong address. He took my order into anapartment building with secure access when it was clearly stated that my address was a business. Then expected me to wait by thedoor of this apartment building to be let in by a resident to grab my order. I?ve never been yelled at by someone because THEYdid their job incorrectly. Bizarre. Read more
I GOT FOOD POISONING!! I wish I had read the reviews prior to ordering, people have reported this before. This is not a stand... alone incident. From other reviews it is obvious that this location is careless and unsanitary. DO NOT ORDER FROM THISLOCATION! I ordered for delivery on 12/14/21, I'm less than a mile away got my order an hour later. After eating my sandwich Ifelt very sick with a headache, bloating and extremely nauseous. I had to leave work because I got food poisoning and was illfor the rest of the day well into 12/15/21. I will not be ordering from this place ever again and will warn all my coworkers. Ihope the employees take the proper sanitation and food preparation procedures. My order number was 6327583221530624. I reallyhope this location is shut down or gets new management! Read more
I?ve had several bad experiences lately with this store. Last time I ordered, it took an hour and 45 minutes to arrive. Called... to check on status, was promised a voucher and never got one. Today, they forgot our chips and my sandwich was wrong.Appreciated that they brought the chips, but I ordered the beach club & it had bacon on it & no cheese. I?m done with thislocation. They are nice, but this is sloppy business. Read more
My sister and I BOTH got food poisoning immediately after eating 1/4 of our sandwiches. We stopped eating them because they... tasted off. They were off alright! When I called them for a refund and to let them know they acted like they didn't believe me.Never going back to a JJs again. Read more