Reviews for Subway in Derby, KS
I?ve never had a problem with this subway location. Staff is always super friendly, and my order is always right! I have no... issue with waiting a little for my order. Read more
The young lady on duty (Emily) had only one very new person to help her while being overrun with mobile, drive through, and... lobby orders. Even with all that stress she kept her cool and remained polite with her coworker and customers. Please help herbe recognized as the valuable asset that she is. Read more
Hungry for a huge Subway. They've got several different breads lots of choices in meats fresh fixing. Have it toasted melted... cheese fresh ham or chicken or meatballs tuna pepperoni Black forest ham.Always so good and fast.In a hurry, this is the placefast friendly and good eats. Read more
The customer service in Derby was amazing! Plus the store looked amazing! Only thing is to keep close eyes on veggies. The... employee just got there and had to change out several veggies because they looked terrible. Read more
On January 30, i went through the drive-through at this location about 10 minutes till close after a long 15-hour day. I tried... to place my order for chicken teriyaki, I want to hear if they were out of chicken. So on the kiosk at the drive-through I wentahead and placed an order for a different sandwich. The display showed me an order number, and I pulled forward to the window.Where I sat patiently for 15 minutes. And then since no one has ever come to the window, I honked my horn to inquire how muchlonger it was going to be. The person working did not look up did not respond. I honked my horn again. Same thing. I honked myhorn a third time and held it a moment longer In the hope of getting his attention. Same thing. I then drove around to look atthe drive-through kiosk As I thought I might be able to get his attention that way, but it was now closed down. So I pulled backaround to the drive-through window and honked my horn twice still trying to get his attention. No response. At this time thelights in the store went out and it was clear they were closed and leaving. I then drove around the building to the other sideto see the lone employee climb into a car. I pulled up beside the car and chirped my horn again. Neither he nor the driverlooked at me or responded in anyway. I honked my horn again and held it for a second making it clear that I would like to speakwith him. No response and they drove away. I went to another restaurant And purchase food there. I notified corporate thatnight through the Internet about the series of events and my obvious frustration with being completely ignored. I received aresponse by email the following Monday from Cassidy Sipult. She was going to follow up with the store manager. I never heardfrom the store manager, and follow up emails and in this regard to Cassidy were likewise ignored. This location and Subway as acompany has made it clear that a customer who went from more than patient to frustrated at being ignored Read more
Very disappointed with this establishment! IT TOOK OVER 20 minutes for a mobile order! Note to self do it in person next... time..... Read more
Great customer service! Everyone is always super friendly and answers any questions I have and suggests things they think I... might enjoy! Using their kiosk is super easy and I always get my food quickly even when there is a line I can tell my food isfresh. Their design is definitely my favorite as well it?s just so bright and cheery unlike other locations. You can tell theiremployees are always doing the best they can to take care of everything as promptly as possible! Will definitely be going againsoon! Read more
Ordered the philly sub. Was amazing. I like the menu setup. The gal that served me was amazing!