Reviews for Dunkin' in Des Moines, IA
Excruciating slow drive thru service. I have reason to believe these two female workers are high on drugs. I had to repeat my... order several times and they kept asking what I wanted. 9/10 @ 10:10am If I could give it zero stars I would. How do people likethis think it's okay to provide this type of service and get away with it? Read more
The staff is always very nice, they are just really slow. Not sure why. I travel very often and come to Des Moines at least 3... times yearly. I always stop here and it's always the slowest Dunkin I ever visited nationwide. Compared to the one by theFairgrounds, the one by Merle Hay, and the one by W.Des Moines this one is the slowest. If that got fixed I'd give it 5 stars. Read more
I have been in this drive thru for 1 hour. Not even an exaggeration. 1 hour. For coffee. I was 4th in line when I got here.... Absolutely ridiculous. Hire faster, smarter, more capable people please. Read more
Long wait, which itself is fine since it was busy. Ordered milk and two donuts. Received one donut and they almost forgot my... milk. The one donut I received was face down, so a good bit of the frosting was stuck to the bag. And calling the donut mediocrewould be a compliment. Really thin icing, but the cake was fine. Not happy the milk was 2%, which is pretty much fotified waterand tasted like it, but I guess that's standard for people to order and expect. I can't imagine ever coming back. Read more
The gentlemen here asked how our day was and we last min asked if we could buy a chocolate sprinkle donut for our 4 year old and... he just gave us one! Great experience. Also my wife got the cake batter latte, holy s*** it?s good! Read more
If I could give zero stars I would. We had a large order to which they replied with plenty of attitude that they only had one... oven so it?ll take 15 min. I said that I don?t mind waiting and that we still needed our food. Then once we got through the linethe bacon snackers were cold and uncooked. The top package was shoved to the bottom so I didn?t check to see if they bacon wasactually cooked. Needless to say not impressed with their attitude or the quality of food. Read more
These are hash browns that are supposed to be fresh. Burnt with a powerful chemical after taste that over powered my taste buds... 20 minutes later. This is my first time eating from this location: I warn You proceed with Caution!!!! I will never order fromhere again. The first impression was the worst impression. Read more
service was horrible, we told the guy our order TWICE but still got the wrong order. we ordered a sandwich and apparently got... mixed up with a ?bacon snack???.. i don?t want to complain but come now. how do you get mixed up with a maple bacon sandwichwith a bacon snack???? Read more