Reviews for Fazoli's in Des Moines, IA
They deserve 5 stars on my order. My order was baked spaghetti with sauce,no meat per my request. It had plenty of sauce this... time and I even bought extra sauce because usually it's too dry for me. Fresh breadsticks too. Read more
I ordered spaghetti with meat sauce. My meal was very good, the only request I'd make is that they put more meat sauce on the... spaghetti some bites can be alittle dry. Read more
I had a large, to-go order (16 servings) and the entire crew were "hands-on" from start to finish. It was a little before the... lunch hour so not many other customers, but they still made me feel like I was their top priority. Each and everyone of themwas pleasant and friendly! I'll be going back for myself very soon. Read more
The food was fine, no complaints there. Service is very slow and has been for awhile. I understand staffing restaurants is an... issue right now, however, when we went inside (because the drive thru wasn't moving) there were 5 people in the kitchen and noone behind the counter. We waited about 5 minutes before someone greeted us. The gentleman who did was very courteous. 2 morepeople came in behind us and he took the time to help them with menu questions after we had already ordered. After that, wewaited roughly 25 minutes for our food in the lobby in front of the registers. During this time, a younger male employee in thekitchen was just ripping into a coworker. Literally yelling and ridiculing her. He was absolutely horrible to her. So much sothat the couple who came in behind us pulled aside an employee and pointed him out. This is not ok. I was honestly veryconcerned with his behavior. Someone at this location needs to have a talk with that specific employee because this is sadly notthe first time I've witnessed his attitude. Read more
The food was good. I will say we had to wait about 15 minutes at the counter before being helped to order our food. The store... was not very clean. I will say though that they appeared to be very short staffed. The shift manager was trying to work drivethru and front counter by himself plus train a new person that came in while we were there and there was only one person workingthe kitchen. Read more
Tasty spaghetti and pizza but their bread sticks are the absolute best! Very friendly workers and clean bathrooms.
I was there on New Years Eve and would drive the hour again to go back! Staff was so friendly- food was so pretty in the bowl I... almost didn?t want to eat it and tasted just as good as it looked. Breadsticks were hot and fresh and oh the restaurant was soclean! Someone has trained these kids up right! They definitely did management proud in my eyes! Read more
Great service. I haven't been in for a long time. 2 years? Food was quick. And good. But the guy at the front counter was... great. One would think that he owned the place. You don't see people like that much anymore. Read more