Reviews for Pizza Hut in Des Moines, IA
This place is absolutely ridiculous!! I ordered, they said it would be an hour. Turns out they have door dash delivering for... them and now will be an hour longer. Read more
AWESOME! The cheese and vegetable pizza were cooked to perfect. The vegetables were good to a good tenderness and the cheese... pizza was all gooey (just as it should be). The staff was friendly with guests picking up orders, as well as the new teenageemployee (loved seeing that interaction). Read more
I know, it's Pizza Hut. It was exactly what my body was craving and perfect. My first quiet evening home alone in months and I... ordered delivery. Big win! I specifically asked to not skimp on the cheese and it was beautifully covered when it arrived.Contactless delivery. $25 for a medium pan with 4 toppings, onion- pepperoni-sausage-mushroom. That included a $5 tip. Theysaid it would be about an hour for delivery and it was on time and hot. Driver set the pizza on front step and left afterknocking. Seriously so good. I hadn't had a big old pan pizza for so long. Plenty for 3 meals. Yay. And again a few monthslater! Exact same experience. Wonderful. Plus I got a cookie this time, too. Yum. Read more
We ordered an edge pepperoni lovers pizza and cheese bread online. It said it would be ready in 35 minutes. Sweet deal right?... You would think. But then i started getting text messages stating door dash would be delivering our food. Ok? Never mentionedwhen we ordered but none the less. Then i got another text and another. The door dash drivers kept changing and so did ourdelivery time. The last text said we would get our food at 709 pm. We ordered at 503 pm. I tried to call the store to cancel ourorder. And BIG SURPRISE. No answer. As we go to leave to get food around 610 615 a car pulls in driveway with our food. I gavehim money. He counts money and says as i walk away,"thanks for the generous tip" ???????????? i turn around and say Thanks for going through numerous drivers through a third party i didn't agree to. A pizza that was hard, dry, barely anypepperoni on a pepp lovers edge pizza. DRY DRY DRY. Cheese bread was cold and limp. I was l am still very offended. Then thisdoor dash driver sends me a personal text from his cell phone? R u fkn serious? Why is the doordash guy messaging me personaltexts about our incident while he was sitting in my driveway. I have never in my life seen such horrible service. I will telleverybody i know not to go to that establishment ever. Rude people. No customer service skills whatsoever. My dogs wouldn't eveneat that atrocity. I give 0 stars if possible! Read more
Over an hour and a half waiting for delivery, I drove to the store to learn the guy behind the counter had cancelled our order... because it was for delivery and he did not have anyone to deliver. He was very rude and told me to have a nice night rather thantry to make the order. I will never go to pizza hut again. Read more
When i ordered the delivery timeframe was 2 hrs to 2 hr & 10 min. Which is ridiculous to begin with but I went ahead and ordered... anyway. After 2.5 hours I finally received a text saying the order was out for delivery. However it took another 40 min to bedelivered. Everything arrived COLD! So in total the delivery time was roughly 3 hrs and 15 min!!! Completely unacceptable! The driver was also very unfriendly when he delivered the pizza. If I could have taken my tip back I absolutely would have. This may be the last time I order from you.... each experience seems to be getting worse than the one before! Read more
Our food was hot and fresh! We love their food deals. We got double order of breadsticks, medium 2 topping pizza and chicken... Alfredo pasta for $20. Their Cinnabon rolls are fire as well! Read more
just wanted a simple cheese pizza? guess sauce on the pizza isn?t included? Not sure how that happens but man..