Reviews for Baskin-Robbins in Des Plaines, IL
Bad service, not organized, my hot chocolate tastes like more water than chocolate.
Gave 2 of the smallest ice cream scoops I've ever seen. I've never been to such a cheapskate Baskin Robbins. When asked why the... ships scoops were so small they said "that's just how big our scoops are" which is BS, all other Baskin Robbins I've been togive twice as much. Never coming back to this location. Read more
Only employee working couldn?t be bothered to stop mopping to answer my question. Sign in the window advertising Ube Coconut... icecream. Employ had NO idea what I was talking about. Read more
Very Very bad place ???? ???? And not good ice cream. Vary old and Becareful!! Guys!!
I spent a lot of money here getting my kids ice cream and a milkshake for my husband and I. The strawberry milkshake my husband... ordered tasted like frozen milk oh, it had absolutely no strawberry taste whatsoever. My milkshake was okay, a little bit toomilky and had no whip cream on either one. I will never come to this one again, I was extremely disappointed. Read more
This place is one of my favorite Dunkin Donuts & Baskin robins stores. It is huge with ample inside seating. Employees were... courteous and very customer-oriented. Particularly, I would like to recognize Andy. I ordered a Take-Home Kits just before theywere closing via App and by the time I reached, it was 5mins past their closing time, but Andy was waiting for us, I was veryimpressed by this kind of great customer service. Keep up the good job... Read more
It?s great that it?s 24 hrs, but Big Error in execution: You don?t make the Sundae?s (stingy on the fudge too)first, and leave... them to melt on the countertop, while you make a milkshake... The milkshake takes the longest to make. You make the shakefirst and then the sundaes, since they can be made more quickly.... Read more
Bad customer service, long wait time and for my drink to just be milk , plus they had forgot about half my order still