Reviews for Hacienda El Sombrero Mexican Restaurant in Mt Prospect, IL

Beyond rude. I never give bad reviews even if I had a bad experience somewhere. But today it?s 69 degrees today (yes in... November) so I wanted to treat myself to some margaritas and sit out on the patio. When I asked if there?s patio seating helooked at me with a terrible face as if it was such an inconvenience. He asked me again if i wanted to really sit outside. Isaid yes please. He said ?you know it?s winter? sarcastically, I?m like ?yes but it?s 70 degrees outside? And he said ?yes butit?s still winter? I said kindly, ?you know what, I?ll just go someplace else? Definitely not gonna spend money somewhere withpoor quality customer service Didn?t even get to try their margaritas By the way this was around 2pm, there was only 1 othertable being seated with 2 people, it?s not like it was crowded or rush hour. Very disappointing. Read more

Wow, from the chips to the last drink, everything was AMAZING! Highly recommend this restaurant, always good food every time we... have visited. We travel 25 minutes just to eat here, be sure to try their pozole verde and micheladas! Read more

My absolute favorite place to go. The fresh food and flavors, topped with perfectly crafted drinks & excellent service - brings... me back every time. Read more

Really yummy spot. Great friendly service. Very clean, you can tell they really take pride in their restaurant, such cute decor.... My friend picked this spot for lunch and it was great. I had the molcajete fajitas, so delicious!! And even the next day, theytasted amazing. My friend is vegetarian, and what I notice from other spots, this place offered Spinach enchiladas & burritos,instead of just cheese. She really liked them. So that was cool. For you mezcal drinkers, they have it here. I know that iscurrently not being served everywhere, but this spot has it. I really want to come back and try more dishes. Highly recommendthis spot. Read more

We just had a wonderful dinner tonight! The food was absolutely delicious however it was Raul & the staff that moved the bar to... exceptional! They made our dining experience so fun & welcoming! Read more

Waiters are nice but have a dry sense of humor which they think is funny. It really isn't. Prices went up. Food was ok but not... like our first couple times. For $78 for 2 people I think there are better choices. Will not return Read more

Have not been here in nearly 20 years. Was in the neighborhood so stopped in for lunch. Had the beef enchiladas and tacos el... pastor. Everything was fantastic! Just as good as I remembered. Chips and salsa were great. Read more

People, this is truly an amazing restaurant. I've been dining there for over 20 years. Since moved away 10 years ago, last night... was 1st visit, they remodeled and was wonderful as usual. Great food ... Great staff. A must see for yourself... ENJOY!!! Read more