Reviews for Jersey Giant Submarines in DeWitt, MI
Jersey Giant in DeWitt is one of my very favorites, the subs are ALWAYS yummy, and we go back frequently. Great staff, and... great food! Read more
If you can?t be open on a Saturday afternoon in September, sell me your franchise so it can be managed properly. Otherwise it... just seems like an establishment meant to wash illegal sources of revenue. Read more
I agree with the more recent reviews. This store needs an actual manager. We visit this store on a weekly basis and will not be... returning. This week we placed an online order at 11:01. Arrived at 11:38 and they hadn't even started making the order (1 suband 1 salad). Other times we arrived after 11:30 or after and there was a sign on the door saying closed baking bread (theyopen at 11)...at the start of the lunch rush? Another time arrived around 12:00 and all the lights were off but the doorunlocked. When we went in and asked if they were open they said yes but had a large order so turned the lights off hoping peoplewouldn't come in. This isn't an issue of being understaffed it's an issue of those who work there doing whatever because no oneholds them accountable. These are just a few of the RECENT issues we've had. Will no longer visit this location. Read more
This store needs to be run by someone other than the kids that work there, because they do not have the skills to do it alone.... Not once but TWICE now, they have told me they do not have the things to complete a larger order ( 20 subs), even after callingand verifying. Today I called in advanced and checked to make sure they had everything they would need for us to place anorder, was told that we were set to go. Called back 30 minuets later with everyone's order and was then told they couldn't doit. Whoever manages this store, needs to train the employees a little better because you have now lost local business. Read more
I'll give two stars because the subs are good. The service deserves no stars. I have been in on more than one occasion where... the workers seem annoyed by patrons just coming in and that has been no different from pre-covid times. If you go in too closeto closing (even 30 minutes before) you will get a lecture on how you need to call ahead (mind you, i knew nothing of that andcould not have shown any earlier anyway). This is apprently because subs must be too hard to make. They now post a sign thatsays you must call ahead if your order is four or more sandwiches. Really? What if I had shown and not known this, maybe I'ddeserve a lecture?! Businesses are there to serve patrons who will gladly return if treated well. This is terrible treatmentand a business model that breaks when there are a meager four sandwiches ordered. This is very weak and needs retooling if itis management's intent to treat customers that way. This is an awful message your employees portray about your image andconveys that customers do not matter. Change your practice! Read more
These guys are amazing!! I ordered my subs for pickup about 10 minutes to closing, and I was let to pick up my order. These... studs waited for me and were absolutely in great spirits even though I made them stay late on a Saturday night! I willdefinitely be singing their praises! Way to go guys!! Read more
Not impressed! They no longer have the wonderful dark wheat bread I loved so much. Asked for the vinaigrette dressing (Kens... secret one- only reason to choose Jersey Giant over any other sub shop IMO) and only got vinegar and oil. Won't bother withthis place ever again! Read more
Never open. You?d think Saturday?s during football season would be a good time to sell subs.