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Reviews for Baskin-Robbins in Diamond Bar, CA

A D 1 year ago
1

We ordered a sundae thru DoorDash, and they sent us an ice cream. We called the location to express our concern, and the worker... said there was nothing she can do. We asked to speak with a manager, and she said there was no manager and started laughing. Wetold her that our concern was no laughing matter, considering they are the ones who messed up the order, and she then hung up onus. Read more

p86111 1 year ago
4

Ran out of oreo today Got the snicker one, not bad.

Justin Huang 3 years ago
3

I like baskin Robbins ice cream in general but I don?t think their brand or ice cream is getting better over the years at all.... Especially with this store, every time I come I feel like the staff could care less and I?m just bothering them. Not the mostfriendly atmosphere is what I?m saying. But otherwise baskin Robbins is still tried and true. Read more

LOOLY INC 3 years ago
5

The owner is usually there and he's good at remembering the regulars. When it's staffed, the crew is always friendly as well.... Great place to get a pint of icecream without all the stabilizers they put into modern, store-bought icecream. Read more

Cynthia Alvarez 3 years ago
5

Small store located on Diamond Bar Blvd. It's facing the street/sidewalk, so this store is really easy to drive past it, and... accidentally miss it. It's February, and guess what favorite? It is time for their seasonal valentines ice cream, "Love Potion#31!" Couldn't help myself and I bought 2 pint containers! Cashier was friendly, and welcoming! Read more

Hien Dang 3 years ago
5

Me and my family would go here mostly every Tuesday and the owner knows me and my family a lot and they greet us very politely... and they know what flavors we like! I recommend going here because their ice creams are absolutely delicious and their cakestoo! Plus u can tell them if u want an ice cream cake! ????????. But, overall I love this place soo much!! ???? Read more

Brittany Irizarry 4 years ago
5

Every time I come here, I'm greeted by the owner, working behind the counter. He is always friendly and cheerful, and provides... excellent service! He always tries to upsell a little, offering two scoops instead of one, or offering a pre-packed pint fromthe freezer. I can't blame him, as business can be slow sometimes. He is very nice about it, and I will continue to come herewhen I'm in the mood for a scoop! Read more

Anne Sanchez 8 years ago
4

Love going to a local Baskin Robbins place, to enjoy a nice treat while having a super heatwave . The staff here are always... friendly and always eager to let you try out flavors . Was happy they had some of my favorites in the pre-pack area . So myshopping was quick and easy this time. Read more