Reviews for Starbucks in Diamond Bar, CA
Not very friendly staff at this moment, 12:03 pm waited in line only one there no eye contact it took them a while to take my... order gave me my drinks with no straw had to use loud voice for straws. We all have bad days but when you work for the publicyou just have to leave bad situations at home especially when yoy work at Starbucks. Read more
Nice STARBUCKS location in the southern end of Diamond Bar. As always, staff are pleasant and well mannered. Store is perfect to... hang out on a hot summer day as their air conditioning is always cold. Next door is dimsum deli and Korean restaurants Read more
This is a really nice Starbucks! They always get my drink correct! They are also always VERY pleasant and friendly!
Been here twice already and satisfied with my experiences! I have only ordered via mobile app and the drinks come out QUICK.... The app is accurate--within 4-7 minutes! Today I ordered a Venti Strawberry Acai Refresher with light ice and it was DELICIOUS.I am currently obsessed with their refreshers. Only -1 star because the previous time I ordered I wanted soy milk in my latte,but this store was out so I had to sub oat milk instead. They were still out of soy milk when I wanted to order an iced lattetoday but that's okay--I ordered this delicious refresher instead! I am an iced vanilla soy latte fanatic so that made me alittle bummed, but the drink with oat milk was still OK. I have yet to order in person or through their drive through. But I amsatisfied with the mobile experience! Thank you staff for what you do!! I plan to keep coming back and ordering via the mobileapp again and again when I'm in the area (: Read more
I would like to tell anyone that needs to learn this; longer wait times can be due to many different factors, like an out of... order machine or just the sheer amount of customers at the time. This does NOT give you the right to cuss out employees andthrow their tips and merchandise everywhere like a raging child. If you're really in a rush, then use the Starbucks app andorder ahead rather than act like an insolent human being ???? The employees that dealt with this man-child have my respects Read more
My friend wanted a snack so this happened to be the only spot in the area since it's mostly residential once you go southbound... on Diamond Bar Blvd past Pathfinder. So glad we stopped & I wish I remembered her name the young lady doing the drive through.She was so pleasant & cheerful just full of positive vibes. Great service & left wanting to return. Read more
Two cups of American coffee on the phone, then drove to the store for five minutes, waited in the store for five minutes, and... after everyone who arrived at the shop late than me took it, no one paid attention to me again! Two cups of American coffee willhave been put in the pick-up area long ago! Just order coffee on the phone for convenience and speed. I don't want to wait! Thestaff in black asked the whites to get coffee first. Read more
Horrible service!! The manager is a evil troll, Movie "SMILE" VIBES... She gave me the wrong size, it took almost 20 minutes to... get my simple coffee, it wasn't busy! The manager/ short hair, miget, gave me a bad attitude when I corrected her! She shouldnot be a manager, very disrespectful and unprofessional...???????????????? Read more