Reviews for Panda Express in Dickson, TN
Went through the drive thru again but this time I got scraps the kung pou chicken was nothing but chicken scraps peanuts and a... little bit of veggies. I got the fried rice and it was raw and barely half cooked and crunchy really sad I go once a week and itruined it for me Read more
Nothing was ready to order, took 20 mins of waiting in the front along with 4 other people. They did not get my order right. Saw... the cook on his cell phone while making food. Food was not good at all. Read more
I isley love there food but today on the other hand at 6:30 I ordered orange chicken and it was jus felt like it eas frozen no... sauce and it is usually like this arond 10:00 to 11:00 aclock so I am eating here for a while Read more
The food,service and cleanliness of the restaurant was Great! I told my friend I was with that it was the best meal I'd ever had... at Panda Express. Read more
Ordered online. And they still got my order wrong and missing a entrée. It appears correct on receipt. And the food tastes... mediocre at best. And they messed up a kids meal. No juice or apple slices. Only one semi pleased is my lovely forgiving wife.Only thing wrong with hers is she ordered rice and got noodles. The noodles are not good at all. Read more
We have family between Nashville and Dickson, and the ladies in the group needed something from a retail store in Dickson. After... shopping for an inordinate amount of time we found ourselves famished at dinner time and passing this Panda Express. It's astand-alone building with new, modern aesthetics and looked to be clean with an appealing aroma wafting from its kitchen vents.We made the split second decision to pull in and order food for the group. In retrospect, that was a mistake. They gave us thewrong bags of food. When we realized and called, they took our information and told us to come back for a replacement. When wewere able to get back the following week, we were told there was no note or any record of our situation. Not only that, but notone staff member was understanding or empathetic to the fact that we've now paid for food we didn't get, and driven the 45minutes twice, unnecessarily, and waited for 25 minutes for a manager to assist. There was no store manager, but the GM (whowasn't there), Giovanni, was reached by phone and I spoke to him. I explained the situation, but not only was he unwilling to doANYTHING about it, but he was aggressively rude about it, and told me it was my fault for not having the receipt. Who keeps fastfood receipts even if you WERE given one?? They had record of this incident, I know they did, because my phone call was noted,as well as someone else getting the food that WE paid for. We were told on the phone to "just come in" and that it'd be takencare of. Unfortunately for Giovanni, I'm retired with lots of free time, and I'm going to call corporate every day untilGiovanni faces the accountability he is so deserving of. Read more
The food was really good "the customer service was just okay.. I enjoyed the outside dining really good. It was a little pricey... but all and all I enjoyed my experience Read more
Clean and friendly, we really enjoyed our meal.