Reviews for Dunkin' in Dickson City, PA
The people in the morning are so nice yes it's busy and sometimes you have to wait but once that coffee is in your hand all is... good because its usually a good cup of coffee! Read more
HEFTY MISERABLE LADY NAMED CHERRIE RUDEST PERSONALITY EVER SHE ALONG WITH THE BLONDE MANAGER LADY HAVE NO BUSINESS SERVING UP... DRINKS FOR ANYONE THIS IS THE ABSOLUTE WORST PLACE YOU CAN VISIT THIS STAFF TELLS ALL NEW EMPLOYEES TO NOT BE NICE OR TALK TOTHE CUSTOMERS JUST DO YOUR JOB AND THE RUMOR ABOUT PUTTING DETERGENT IN DRINKS IS VERY CONCERNING Read more
they have just went down hill. service takes forever. they DO NOT mix your drink anymore. they literally have ONE job. & the... night shift is horrible and rude when ordering through the drive thru. they were never like this until the last couple years. irather pay 3 dollars more at Starbucks for better service and drinks. Read more
I would like to say there is this man named Romeo and he starts fights with Everybody and I have been there with my children and... it's a very bad atmosphere with him there and he is there all the time someone needs to throw him out cause he is a nuisance wejust wanna come and relax and this guy wants to fight with everyone not good for business Read more
This may be the cleanest Dunkin donuts I have ever been in. The only drawback is on Dunkin's side that they have gone to a... kiosk. I had to offer to buy someone's coffee for them since they had cash and it is kiosk only. Although I did not mindhelping, customers should not have to help other customers order food. Read more
Has this place gone downhill! I'm sick of hearing about covid as an excuse as to why people are allowed to be rude. I waited 25... mins for an iced coffee that I put in on a mobile order. I had to be somewhere and simply asked if they didn't have it done yetif they could cancel it and rudely I was told "when someone has time to make it they will or you'll have to wait until someonehas time to cancel it." Get it together, it takes me less time to drive to scranton to get a coffee than it does to play gameswith this location. There is no excuse, if you can't handle the flow shut the mobile app orders off. Read more
I love this place. Staff is very friendly and their service is quick. Inside/outside is always clean. I have used the drive... thru, ordered on the app and my order was always ready. Read more
Very poor experience. Went in to get coffee. 4 people running drive thru with no one at counter. Tried to use the order kiosk... with my app, scanned the QR code and received a text saying they are experiencing technical difficulties. No one came to thefront counter so we walked out. Poor service more than likely due to poor management. How disappointing. Read more