Reviews for Tim Hortons in Doaktown, NB
My daughter and I went down for a treat and it was a very friendly environment. We were treated with the utmost respect.
I don't normally write reviews but this is the worst tims ever. Came with my sister and they messed up her order and the older... lady with the pink hair was unacceptably rude about it and was basically yelling at us to the point my sister was almost intears when we asked to have the order corrected. Some people clearly are not made for customer service jobs, hope ms. pink hairlady learns real customer service soon. Disgusted with the way we were treated here today. Read more
Staff like to talk bad about their customers when they think you can?t hear them, very bad service
The ? is ???? as is the food. There is one drawback, service is slow most days. Today, I stopped in for Breakfast on my way to... work, stood at the cash for approximately 5 minutes without being acknowledged. There were two girls on drive thru, one makingsandwiches. I was finally acknowledged with we're shortstaffed will be a bit. Responded that I couldn't wait long, to get theresponse that if you can't wait you can leave. So I did. Would have been better to stop at the Robin's just outside Miramichi.Service is terrible. Read more
I'm usually not too critical of fast food places because the workers are often underpaid and overworked. However, this location... is one of the ones I avoid if I can. Too many times I've visited and they're out of a menu item or my order isn't correct.Something as simple as a coffee not stirred properly before a road trip can put a wrinkle in your day. The store is usuallywell kept and the drive thru is pretty quick, just double check your order as you leave and be prepared to have back up plans ifwhat you want isn't available. Read more
Stopped today for lunch and went inside and ordered a coffee and a sandwich. Coffee came in a few minutes and after I picked it... up off the counter I stood waiting for my sandwich. I was greeted with an abrupt what are you waiting for? I simply replied mysandwich. " Your going to have to wait we are short staffed". With 5 ladies working and 3 people inside I was kind of confused..I waited another 5-6 minutes only to have her drop it in the counter and walk away.. wow some of the worst customer service I'veseen... Read more
I visit this location every weekend and every weekend I am showered with rude customer service. I get the same thing every... weekend and every weekend it gets messed up. To top it off when I bring it to their attention that they made a mistake I getattitude like it?s my fault they made a mistake. If there was another location between Miramichi and Fredricton I?d visit thatlocation instead. Also when I have someone handing me my cup by the lid after touching the previous persons money is totallydisgusting. If you?re gonna touch dirty money then least you could do is hand me my cup by the cup not by the lid I drinkfrom. This location could use some retraining 100% Read more
I never leave reviews, but today was easily the worst experience at a restaurant - let alone a Tim Hortons - that I have ever... had. While I could easily complain that the staff was unreasonably rude and short with EVERYONE they served during our 30minute take out experience (including the 4 incorrect orders we witnessed, along with our own), I can't really blame thementirely: If I had to work in an environment with more flies buzzing around than the dumpster out back (or at the local dumpfor that matter), I'd probably be rude and short with every customer, too. If you MUST stop in for a coffee, be prepared for along wait - and to swat countless flies in the process. They'd probably appreciate it if you donated a few rolls of fly tapefrom the local hardware store when you land. Not sure who owns/manages this location, but they really ought to be ashamed ofthemselves. Have a bit more respect for your employees and their working conditions - I'm sure it'd improve the clientexperience exponentially. Worth the hour long drive in either direction to get a cup of Tim Horton's coffee somewhere else. Read more