Reviews for Papa Johns Pizza in Dothan, AL
Now this is a great team, they work great together and keep product going like production lines they laugh and joke with each... other which to me is a great way to keep employees happy! Read more
????CUSTOMERS BEWARE! Got treated like dirt at this location! DATE OF INCIDENT: 10/10/22 6:00 -6:30pm I'm a regular and placed... an online order as usual. Went to pick it up and asked for paper plates and napkins as usual. Upon checking out, the workerasked me how many plates I needed, and I told him to just grab an inch so he wouldn't have to worry about counting cuz theylooked busy. Then he handed me some napkins, but when I asked for more napkins, I could tell he was aggravated when giving memore. Unprofessional but it's whatever, so I left with my food and let it go. Upon entering my vehicle, I checked my paperplates and it wasnt the inch amount I had requested. It's bad enough that he gave a dirty look when I asked for more napkins,but this just provoked the situation. I go back in the store and I tell the same guy that I asked for an inch of plates andasked him if I could have more, and he rudely said NO. I'm already upset of his attitude earlier about the napkins, but now I'mnot gonna sit there and take anymore disrespect from this person. It led to a debate, and he ended up giving me TWO additionalplates. That's pretty much a slap to my face. I feel like I was disrespected cuz of my ethnicity. I then asked him what hisname was, and he kind of hesitated, then mumbled it to where I couldnt understand him, then he told me he was the generalmanager. Whether that's true or not, I don't know. I just Gave him a piece of my mind and left extremely frustrated for thedisrespect and rudeness by this guy. Nobody should have to experience that kind of service and attitude. Especially regularcustomers like me who spend so much money with Papa John's. NEVER have I had this problem when asking for napkins and paperplates from other employees at this location. As of now, I'm no longer a customer here. That whole situation put an extremelybad taste in my mouth. Read more
This location is always fantastic, from the food, to management, to their friendly drivers!! We love Papa John's! ??????
Last time going there...the first New York style pizza we ate there was great next one terrible last one not even a NY style not... sure what it was...not going back Read more
Ordering online was easy and pick up was fast. Pizza was hot and delicious.
I ordered over the phone and as soon as the cashier answered the phone she really made me day!! She was truly pleasant and she... actually allowed me to order!! She even made suggestions based off what I originally wanted!! Great place Read more
Pizza is amazing. Employees and costumer service is TERRRRRRRIBLE. I ordered online and when I arrived well after the time my... pizza was finished they employee didn?t acknowledge I came in a ignored me. I could see my order. I stood there ten min waitingand finally after I had to rudely ask he decided to come check me out. White dude with glasses. Completely unprofessional andinconsiderate. Then lied over and over saying he didn?t see me when you can see on the cameras he came to the front twice andchoose to ignore me. He saw me he just didn?t care. And that is a person a successful company does NOT NEED. Read more
The pizza is always good and fast service