Reviews for O'Charley's Restaurant & Bar in Douglasville, GA

Had a nice meal at the bar on a Wednesday nite. Pam promptly offered me drinks and rolls. Good selection of drafts and chose a... 420. Had the combo ribs and chix tenders meal with broccoli and asparagus. Veggies were great, tenders and sauce were yum as onewould expect of a signature item. Ribs were good but I thought they were over cooked. I fairness I?m a bbq judge lol. Was a goodmeal overall and Pam was a great server!! Read more

Y'all are disrespecting cows! The steak was TERRIBLE!!!! The steak was not aged at all (tasted like roast beef), not seasoned,... and apparently cooked in an oven so there was no sear at all on it. It was sad, and gross! The chicken tenders were goodthough. The bathroom smelled so strong with cleaner I couldn't even use it. I mean it's good it's clean, but what's the point ifno one can breathe in there? Steak pictured is also supposed to be cooked medium. The service was great though. Read more

This ocharleys has the worst service that I have EVER experienced. We got seated at 7:45. It took 10 minutes for drinks and all... of the drinks were wrong. One server was doing so bad, that she had to get replaced .The chips for the spinach dip were fried indirty oil. It?s currently 8:50 and we still haven?t gotten our entrees. There was only 1 basket of rolls brought out since we?vebeen here. The dishes were dirty even after the servers said they were. There is a server watching over me as I type this.Unacceptable. I can?t believe we have to sit here. If I could give 0 stars. I would. But I can?t so 1 is what they get.DO NOTDINE HERE!!! MY COUSINS FRIES AND BURGER WERE DRENCHED IN OIL. Read more

This is me and my husbands 2nd time coming here the food is beyond great with awesome prices ! Kayla was our server and she was... so prompt and awesome she also makes the best mimosas please visit you won?t regret it ! Read more

The restaurant was quiet; the waitress/ bartender has an excellent personality. I asked for a drink with light ice in a to-go... cup. However, I received a cup full of ice in a regular cup. My food finally came in a chipped dish. Yeah, that's it. Gots to bemore careful. I didn't make a fuss; I paid my bill, then made my departure. Update 6/6. The manager at O?Charleys contacted meand apologized for the recent visit mishap. Thank you, Ray White, for the kind words. It means a lot when someone of your statustakes a stand and makes things right. And for that I added two More ????????. You acknowledge there is a problem, and you aretaking all the steps to correct the issue at hand. Kudos to you Ray Read more

DO NOT COME HERE. Service was terrible, the pregnant manager (she didn?t give us her name) was a joke. Even after we let her... know the chicken was RAW she stated she would take it off the check. Took her over 10 minutes to correct the problem, but wasspotted laughing with employees. Take your job seriously. You can get people seriously sick. The steak was a piece of fat andovercooked/ disgusting asparagus. This is the second and last time I have terrible service here. There?s a reason this place wasempty on a Friday at 6pm. Never again. Do yourself a favor and avoid this place. It?ll save your life! Read more

I had a great Thursday night dinner here! My waitress Monica and the bar tender Samatha made for a great evening! Monica is a... very good waitress! A real people person! And Samatha made a really good mint mojito! The food was awesome! I had the BlackenedSalmon and Steak with rice pilaf and broccoli! My fiancé had the bourbon chicken! We loved it all! Thank you again Monica andSamatha!! Read more

This was the Chicken Finger Platter we received. The chicken finger sizes/portion were barely acceptable for a child much less... an adult full priced platter. Also - one small broccoli crown for the side item - ONE. Also, my chocolate pie was placed ontop of the hot food - guess what happened? The rest of the order was ok - portions have gotten really small. Not sure we?ll beback anytime soon.?? Read more