Reviews for Dunkin' in Downers Grove, IL
Ordered a bagel, donut, and a cold brew. Took 20 minutes to get my bagel and I had to flag the staff down because they forgot... my coldbrew. The guy making the drinks didn't know how to make anything and had to keep asking the cashier. Service as a wholewas terrible. Read more
By far my favorite Dunkin that I go to.the employees are friendly and actually get your order right unlike most other dunkin... shops! Read more
After 30 min just trying to get a food menu online I gave up. Too bad for you Dunkin imma go someplace else. People these days... have too many options fir you to be making it so difficult just to see what I might want for breakfast. Read more
Ordered 2 donuts and a frozen chocolate. Cashier gave me a frozen coffee. BTW I'm allergic to coffee. Then when i complained the... cashier said thats what i ordered which obviously i would never order. Only after chucking the coffee in the trash did the otherworker offer to give me what i ordered. My throat is swelled up now and i can't swallow. Thanks a lot Dunkin. Read more
Nice staff but this particular franchise owner?s decision to make oat milk a $2 upcharge? um lol ok I?ve never been to a Dunkin... in the area where it?s more than $1, even the nicest artisanal coffee places downtown don?t charge that. I come here because Iwork in the same strip mall and get desperate, but if you like good coffee go anywhere else. At least you?ll get what you?repaying for Read more
I always go to this place down from the laundromat I go too every week! Love the flavors and the associates are very kind. Pays... attention to details too! Gentleman helped individually wrap my travel coffee mugs which I really appreciated. The lady at thecounter helped me with my orders plus the payment device. Read more
I went there 2 days ago and I bought a cheese croissant. It was cold. I told that Hispanic manager and she gave me the worst... attitude. And she seems to treat her workers like garbage. Please don't go here. Go to the one in Darien. It's the best service. Read more
REALLY BAD EXPERIENCE!!! Younger girls not wanting to work AT ALL ?SANTANA? is her name. i get to the counter and the young girl... working there is at the cashier, she looks at me and walks away. she comes back looks at me again and doesn?t say anything.until my boyfriend asks her if we can order. she said yes. our order was complete and she never gave me my receipt nor my bagwith donuts. she just left it beside the cashier and left. another lady came and asked me if i wanted my receipt and i said ?yesi guess the other girl didn?t want to give it to me.? at this point they still didn?t give me my bag of donuts so i asked theother lady, ?is this my bag?? she looks inside the bag and said ?i think so? and gives it to me. DUNKIN STOP HIRING PEOPLE WHODONT WANT TO WORK. Read more