Reviews for Charleys Cheesesteaks in Downey, CA
I must give 4 ???? to the 2 girls dealing with the customers and a male coworker just leaving the job in front of the people... waiting for their food including myself, those poor girls were doing their best after the guy who was cooking just took off hisgloves and left Another guy came in carrying a box of tomatoes , within seconds washed his hands and started cooking savinggirls from that stressful situation...by the way, this is the 2nd time I see this guy saving situations like this in this place Read more
Wack says they close at 8pm got there at 7:05 for the manager to tell me "we're closed" seemed like they were lying because a... bunch of other food places in the mall were still open. Update your hours so there's no confusion and you guys need additionaltraining on customer service Read more
Charged me for bacon fries but forgot to give me my original fries that were included in the my chicken sandwich combo. And they... don?t pick up the phone. Read more
My new go to restaurant. Food and service was excellent. Great ambience and much better atmosphere than Peter Lugers. The... special 50 oz. bone in rib eye was spectacular and soo tender. No hustle and bustle feel as at Lugers. A great place for aromantic first date.... Read more
Very rude and unprofessional staff. I am an Uber driver and this is the second time I?ve had a problem with the staff giving me... attitude and ignoring me while I?m waiting a long time for my order to be given to me. Keep in mind the order was already readyboth times so while I?m waiting for any of the staff to pay attention to me, the customers food is just getting colder. All Ineeded was for them to hand me my order. Read more
The food and fries were very disappointing in flavor. Accidentally gave my order to somebody else after I had been waiting for a... while and they made my order and didn?t apologize. Read more
I just got back from Charlies and boy , am I ever full! The food was good too, solid portions of great quality. Their Philly... Cheesesteak can?t be beat, and the Grilled Chicken is amazing also. The fries stand out to me as always fresh and crispy. Theservice is good despite being in a busy food court Read more
You can never go wrong with Charley's, one thing I will say though it's that i have been coming for a while now and they haven't... fixed their Soda machine so keep that in mind just lemonade Read more