Reviews for Five Guys in Downingtown, PA
Cashier was not very nice at all. He rolled bus eyes for each item we ordered and He had a bad attitude and was mean.
Wow, order wasn't even ready when I got there and my husband ordered ahead I picked up on the way home from a 12 hour day at... work .Left then had to go back because they forgot my son's grilled cheese, seriously this place is a joke, if they didn't havegreat burgers they would be out of business, Lol also they had inappropriate rap music playing behind the counter!! Waited likeover 40 minutes!! Cold dinner not to happy just ridiculous!! Read more
Five guys is a great go to for fries! No matter what you get there is always worth it! Fresh, tasty and awesome people who work... there! Read more
If you order bacon maybe you'll get it maybe you will not. Have noticed that they will sometimes play music with profanity. ... This is the 2nd time w/o bacon. Done with this location and done with 5 Guys....the cost is way too expensive for any order yetalone an incomplete one. Read more
Got a ton of fries for a large, place wasn?t the cleanest and fries were very salty. Burgers could have been cooked a little... less. Read more
Food was excellent but it's a bit pricey, but then again compared to Mc Donald's its not because the food soars way above the... avg fast food. The milk shakes are very different n interesting, they stay thick until last sip n for 45 mins until home myshakes never lost the thickness even when it got a bit warm, not sure if they add something like clear gel to jeep it thick butsomething is added but they are awesome. The fries are very good too, could be a bit oil soaked for some people though. 4 BaconCheeseburgers, 2 lg fried, 2 shakes were close to $80, costs of everything has greatly increased this past yr but for aoccasional treat n splurge for some money wise you will at least get a very tasty meal n drink for your money, plus you canwatch every step of your burger being made which some will find this comforting. They have one of those awesome soda n drinkmachines where you can make about 100 varieties of a drink lol. Service wasn't too bad, it did take about 15 -20mins from timewe entered until left if not a bit longer, I didn't time it. You cam eat inside, but stools may be a bit high for some n forsome older customers, there is a few picnic tables outside but uncovered. Id definitely eat here again and choose them overother burger fast food restaurants. Read more
I?ve always been a big fan of Five Guys. Burgers are great and the homemade fries are outstanding. This location is very clean... and open. Has a good vibe. Staff is super friendly and helpful. Read more
Stopped by to pick up a couple burgers and some shakes. I always liked Five Guys, even though they are a little expensive and... the burgers are greasy, they are still an occasional treat. I ordered online and prepaid thinking it was a very convenient setup. As I walked in there was a very distinct odor of marijuana smoke inside. Two of the employees walked passed and it wasclearly not a customer the aroma was emanating from but the employees. The cook was nice if a bit befuddled in trying to keep upwith the orders and receiving no help from any of the others. The milkshakes were not ready and the female employee in charge ofthat task was rather put out to have to make them. Her disdain was evident as she tossed a still folded cup carrier which I hadto request and walked away without so much as a glance in my direction. No eye contact was made no polite grin. Just a surly,disinterested look on her face that poorly masked obvious disdain. The two stars (originally was downgraded to one, see update)was for the mediocre but at least palatable food that was underwhelming. The lack of the other stars was for the horribledemeanor of the staff and the wafting of the marijuana. All of the employees were obviously very young and supervision is anissue with most places these days but it was as if there was no attempt to disguise the fact that a controlled substance wasused inside while open for business. Very disappointed that this franchise would allow this type of activity to occur on thepremises. Just an update: had some pretty serious stomach cramps overnight. I can?t imagine there is a high priority for foodhygiene or safety with the staff using controlled substances during their shift. I would skip this restaurant and choose analternative unless you like to live recklessly. Very disappointed in this location and the management. Read more