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Reviews for Baskin-Robbins in Duarte, CA

Ginger Rosales 2 years ago
1

We had the worst experience today at this location! a party of 9 of us walked in to get ice cream, there was a nice young... gentleman and a girl named Mackenzie with the worst attitude. The young man greeted us and attended us, while the girl namedMackinzie rolled her eyes and didn?t bother to help her fellow coworker. She kept rolling her eyes, and complaining to hercoworker that she didn?t want to attend to us, until the poor guy was so overwhelmed and asked her for help. She then rolled hereyes again and was upset he asked her for help! I believe she acted that way because we were all hispanics. she never greetedus, but a few minutes later, a caucasian lady walked in and Mackenzie greeted her and immediately attended her. This is notokay, all the kids that were with us noticed Mackinzies bad attitude toward us. If you?re hispanic be prepared to be treatedbadly!!!! If you can, go elsewhere for ice cream! She ruined our Ice cream night! Definitely gave a bad name to Baskin Robbins!I will never give them my business. Read more

april ramirez 3 years ago
5

They finally got a Baskin-Robbins in our city. I've always love their ice-cream. They were super nice & friendly. Definitely... coming back Read more

Pamela Nurrahman 3 years ago
5

Love their mint chip and vanilla and jamocha if you like coffee im just ???? sad about 1/2 price scoops of ice cream on months w... 31 days like on 31st of month 1/2 price???????????? Read more

Courtney Lynch-Thomas 3 years ago
5

Celebrating National Ice Cream Day. Very clean, friendly employees, great I've cream. Definitely recommend Baseball Nut!!!

Chantel Ayau 3 years ago
5

Saturday night waited in line because social distancing & limited capacity (covid-19 cdc standards). 31 flavors worth the wait... for there brownie Sunday ???? Read more

mary marq 3 years ago
1

We asked for a 2 scoop Sundae. They decided to use this butter scoop size... tiny scoops... wow ???? they are really desperate... trying to make a lot of money... but they just lost a costumer I will never go back.. ?NEVER AGAIN? Read more

David Wushuang Zhao 4 years ago
1

This place is way subpar compared to its other franchise branches! I have been there less than 10 times; and once I was given... the wrong flavor, and for more than 3 times I got charged a "food tax". I finally decided to ask about it on my last visit upto date, and the response I received from Sherry was "certain flavors have food taxes". This is dog dung! I have never heardof anything like this; and I always order the same flavors: chocolate fudge, strawberry cheesecake, and gold medal ribbon. Since I sometimes get charged and other times don't, then the conclusion has to be they are taking advantage of their customers! Also like the other 2-star gentleman mentioned, the scoops are too small compared to other branches too. It will be lesslikely for me to return in the future Read more

Joyce Silva 4 years ago
1

They let dogs in the store... and I dont mean service animals... I mean a regular small hairy dog... And Joshua an employee... there already annoyed because there was a lot of people coming in basically blew me off when I asked about them letting in dogsinside... I think that's completely unsanitary because they ice cream containers are out and open... Read more