Reviews for Casey's in Dubuque, IA
Maybe don't say you have 24/7 delivery when your website won't let people order.
Called at 11am. tried to place an order. was told the kitchen was closed for the day. completely unacceptable. this is a fast... food/convenience store. i come in every day for lunch and was very upset to hear about the locations kitchen being closed. iwon?t be coming back. Read more
Ordered food at 6pm got it at 8pm after 2 calls.. pizza was sloppy and saggy....got a salad with no dressing. Pizza was... delivered by manager with no apologies for how long it took. Worst 70 dollars I've spent in a while..might call corporate aboutthis... Read more
Me and my friend wanted to get a sub before she went to work. This was at 9:25 at night. She told them that she had to be there... in 20 minutes and it was more important for him to make a phone call then she served her. I thought it was very rude of him todo this. Then he told me he could refuse anybody service. Customers in the store should come first before the employee has tomake a phone call. It's his fault that he lied to a customer not mine or my friends Read more
Pizza is good and reasonable considering it's a gas station. Rather large chain but pizza is fresh made and surprisingly... consistent at all locations I have frequented. Among the best, if not the best pizza, in most any town. Read more
This is the best Casey's in town IMO. They're always polite on the phone, it's always clean inside, and their pizza is always... made better or something. You know, there's always the right amount of toppings and the cheese and sauce go all the way to thecrust line, that sort of thing. Read more
Worst experience ever : I called before I went there asked about gas prices and weither or not they give cash back if a person... uses cash at time of payment they said yes we I was like cool see you soon bye went to station on Peru Road in Dubuque,Iowa wentto 1st pump to pump gas nothing they got asked for my Casey's Reward card didn't have one and there were no button to guide meaway from question so had to press cancel then went in and told the cashier what happened she reset it so went back out triedagain nothing so went back inside talked to the cashier again(2) she said why don't you prepay so I did put 25 bucks on it wentback out to pump tried again nothing so went back in again (3x) she said go to the next pump and she would set it and give methumbs up no thumbs up and I tried again nothing again so went back in again(4x)she said go to the 3rd pump and I did finallygot 15 bucks in gas and went back in to get local paper (Telegraph Herald) she says one dollar please I said I thought you tookit off my remaining balance nope she says you didn't say you had a remaining balance so finally get my 10 bucks back from herand she re rings up my paper again and takes it out of the 10 dollar bill so I get back 9 dollars then I said I thought I wassupposed to get money back for using cash as method of payment for the gas she says do you have a Casey's Reward Card I say Noshe say well that's how you get your cash back for using cash for form of payment on there I'm like you never said that on thephone and told me I'd get a cash rebate for using cash as a form of payment she acted like she had no clue what I meant after 15minutes of dealing with the gas pumps and this fake blonde cashier's bull I was fustrated and said I'll never come here again.She then said "okay" wow how rude and unprofessional. What a joke of training and knowledge and service !!! Avoid this place ordeal with craziness at your own risk!!! Read more
Soda area is always sticky and gross. Manager there berates employees Infront of customers and there always a loud conversation... going on between the cashiers and the kitchen staff usually filled with profanity!;;; Read more