Reviews for Lee's Famous Recipe in Duncan, BC
I am a few weeks late but I would like to take sometime to appreciate a great person at your location named Sarah. She made an... exception to their protocol of taking orders over phone and had my order ready before they close for the day. Much appreciated Read more
Great food at great prices! The service here is awesome and despite it being fast food, I can tell their employees really care... about getting it right. Never had an issue with the food or with an order. Their fried chicken is so amazing and their onionrings are so good. I highly recommend it. I can tell they always make the food fresh to order. I am pleasantly surprised by thisplace. Read more
Normally really good. Typically get the spicy chicken dippers combo, with 0 complaints. Today, I decided to just get a large... box of chicken dippers, same price as the combo. I literally got the same amount of chicken as I would in the combo. There wasmore air in the box than chicken. The large box, is not worth it, don?t waste your money like I did, get the combo. Read more
I found the service to be lacking in quality and speed, management are not particularly cooperative with resolving issues,... having a great deal of experience and being much more assertive than most I was able to have an issue resolved however notwithout significant effort. ***!!! UPDATE UPDATE UPDATE !!!*** I ONCE AGAIN ATTEMPTED TO PLACE A SMALL ORDER AT "LEE'$ CHICKEN"IN DUNCAN ON TRUNK ROAD AND I WILL NOT MAKE THIS MISTAKE AGAIN! As I had a limited amount of time in order to place an order andreceive it before I would be forced to leave I specifically asked how long it would take. I was told between five and tenminutes, I replied I'm in a hurry so if you can get it done in five minutes I'll place a small order. The young lady agreed andI paid for my food only to be approached about five minutes later being told they were going to take at least fifteen minutes tocomplete my order and refunded my order. When I explained that I have now lost my opportunity to have a meal for a considerableperiod of time I was met with attitude and general rudeness. I let the staff know my review would be appropriately negative asmy only experiences with this establishment have both been far from acceptable. Once again the level of filth I witnessed wasfar beyond acceptable, this time I have at least one photo to prove it! Read more
Great staff, but chicken was terrible. We waited 15 minutes as was busy. We got home and found chicken was over cooked to the... point that we didn't eat it. Super dry and stringy. Uneatable for us. For the price you pay, I would expect a better product.Sides were good though. Will not go back for a long time... Read more
This place has gone down hill. Used to be the go to place for good chicken. Would drive from Victoria just to get some. The... staff is rude and smelled like they were sitting in their car smoking with the windows up, and the food is not worth the stopthe breading was Soggy and the chickenwas cold. Would rather drive to Mary Browns than eat here now. Read more
Staff is super rude and don't respond when you talk to them. There floor is like a ice rink on every day of the year. It's a... lawsuit waiting to happen. The blonde girl that works the counter couldn't wait for us to leave so she could go outside and vapewith her coworker. My biscuit literally looks like someone took a piece of it. The only good thing about this place is thechicken is awesome. Read more
Ordered a 9 Piece mealThe chicken was extremely dry Personally I believe it was sitting in the warmer for way too long went In... the next day to complain was told I should have called that day ...not the next day . Nvm I had personal things to do was nottop priority. Essentially got attitude from the manager nothing I can do no apologies for it . I know I'll save my 50$ a weekfor other things. So if you an issue call the day of or don't complain to them. Very unprofessional and disappointing . Read more