Reviews for Pizza Hut Duncan in Duncan, BC
The most inconvenient experience I've had ordering fast food. Currently on hour 3 of waiting for my food after 1 hour on hold... trying to figure out why its saying its delivered, when it has not been delivered. Countless transfers to people that "can't doanything" and the only thing close to a solution they had was to send a "report" to the location that doesn't care enough toanswer their phones. Go to any of the other pizza spots nearby. Read more
Have been waiting over 2.5 hours... We can't even cancel because the call center seems to just pick up and not say anything?... Then get snobby with us saying we won't be paying for the order because it's now been close to 3 hours and got back do what youneed to do Read more
This location ripped me off. I placed a online order for delivery and after it was placed it said pick up time was such and... such. I immediately called to cancel the order since they didn't deliver to Cobble Hill. They assured me that my money would berefunded but it it never came. Thief's! Read more
I was visiting my relatives in Duncan & decided to call for pizza delivery, was told I would have to order & pay online, pay... relatives were going to treat us & could not pay online prefer cash, plus I was told it would be delivered by Doordash! I wouldprefer to have drivers who work for the company. Long story short, I hung up & order from Panago who quite happy to take myorder over the phone, delivery & paid with cash plus a good tip. Shame on Pizza Hut! I will not ordering from this ever again! Read more
I was feeling homesick since I'm from America so I decided to see what Pizza Huts here are like. They actually did a pretty good... job. Not sure if they've changed staff since those other reviews or what, but they answered the phone when I called my order inand they got my order exactly right, and it was ready when I got there. My only criticism is that I was craving their thin &crispy crust and what I got was not the same as thin crust pizzas in the states, not sure if they accidentally gave me somevariant of hand tossed or what...? Might try again and see. But their boneless wings were absolutely delicious and they followedspecial instructions well. ^_^ Thanks! Read more
Never again for pizza hut. Announced yesterday they were giving out drag queen books to small children. Disgusting to do that... to young kids. Wait until they are older. Shame on you. Will boycott you and all my friends as well. Read more
I ordered and paid online. 2 hours later I didn't have my order so I called 3 times no answer. I called a 4th time and got an... answer finally and they told me they would remake my order and send it with 2 free 2 liters of Pepsi. It arrived 3 hours afterme initially making my order and my pizza was missing toppings and I did not receive my free 2 liters. I'm very disappointed andwill never order from here again. Read more
I love going to pizza hut their pizza is awesome I like your personal little pizza I usually get two of them Hawaiian and... ladybug my dog and I eat it yummy yummy I also work for doordash and I get a lot of orders for there I've never had to wait nomore than 5 minutes for the order the service is great the people that work there are awesome they've always served me with asmile and also make sure that I am satisfied with my orders for my customers keep up the good work guys Read more