Reviews for Betula in Dundas, ON
Had friends visit from out of town and we decided to dine here vs one of the town's more popular mainstays. Booked 730pm dinner... on a Saturday and was not notified at the time this was a late seating. Kitchen closed at 8pm. Restaurant at 9pm. Felt rushedthe whole time. At 8pm it was 'too late' to order dessert despite mentioning we wanted it when we came in. The food we had wasdecent. Doubt we'll be back though based on overall experience. Read more
We have been regular customers for years, but, unfortunately, the quality of served food has continued to decrease over the last... 2 years. These days is hard to find consistency at Betula; some days are "luckier" than others, but overall, this restaurant isnot what is used to be. The high prices are not justified anymore, and the dining experience is many times less thansatisfactory. Burgers are uncooked, too wet, falling apart (we don't want not a sloppy Joe!), and the schnitzels are dry,greasy, thin and overcooked... Too bad... We will most likely not visit Betula anymore. Read more
I have read many positive reviews as well as negative reviews on Betula. Given the type of service we received last night and... Management's non response to any reviews here it is obvious they lack in customer service. So we have eaten at Betula severaltimes in the past and have always been very happy with the food and service. However, what happened last night was unbelievableand I have never experienced this anywhere in any restaurant at any time. We came in as a party of three on August 4th 2022 ataround 6:45 pm. My wife and I saw two empty tables in the front and how many other tables in the back we were not sure. Aswe're standing in the front a young lady came to greet us, but it was not the greeting we expected. We asked for a table ofthree, but we were told by the young lady "Well we are kind of busy right now so we won't be able to seat you. Maybe if youcome back after 7:30 we might be able find something for you then." If she would have said, we are fully booked, would you likeeat at the bar. By the way, the bar was completely empty. But to just outright say we don't want you business isunbelievable. In comparison, we were at the Keg a few weeks before, we had to wait there, they offered us some drinks at thebar, which we had one. We then had dinner, and without any asking the manager comp'd our bar drinks. This ended up in a biggertip for the server. This is customer service. Read more
Great food and atmosphere! The lighting is moody and due to the open kitchen there is a very ASMR feeling to the restaurant as... you can hear sizzling. My partner did not like the tacos as much as my burger. I think the tortilla was just a bit dry, but hadotherwise good taste. Over all my partner and I said we would come back for dessert sometime or to have the fries as a snack! Read more
Food was very good, great value, no frills and to the point. We came here for brunch and I loved my French toast. Also had a $5... mimosa special. Service was also super friendly and attentive, would recommend! Read more
Really delicious burger! Goat cheese and beets also delicious. Waitress very sweet and attentive. Value for money good.... Atmosphere nice but the window area could use some deep cleaning to get rid of dust and cobwebs. Read more
Great portions and flavourful food! I wish there were a couple more vegetarian options, but overall they have a pretty unique... menu and I love the atmosphere of the restaurant with the open kitchen. For appetizers, I would recommend the buttermilk friedcauliflower and for a main I would say the chicken sandwich with loaded fries is a MUST. Read more
Just packed with people on a Friday night eating fish and chips. We had fish tacos. Fish was cod, lists of spice could barely... taste the cod or the garnish. Still nice to get fish. Larger pieces less spice mixture and more garnish would have been better.Very good anyway. Worth another try. Read more