Reviews for MOD Pizza in Dunkirk, MD
What a great pizza. Love that you can pick ingredients and as much as you want. Fresh food, excellent service and very clean.
I made the mistake of letting my 4 year old daughter carry the pizza to our table. She dropped half of it. ???? The staff... offered to replace it, made another and deliver it to the table. Excellent customer service!! Plus, everything tastes great! Thank you guys!! Read more
This review is not about the food or personnel at the store. it is more about not being able to speak with a person to place an... order. After pushing numbers over and over again, i finally had someone pick up the phone. I asked to place an order to go. Was told they only accepted on-line orders or orders placed through the call center or mobile app. Call center is a computer. I then asked to speak with manager. Manager stated the same information with exception of one statement. "We are busy servingcustomers in the store". So basically a person on the phone is not considered a customer, just someone to spend money. I wasdriving at the time and asked if someone wanted to order and was driving, how were they supposed to place an order. Was told touse the app or on-line. So this would be in violation of state law to use a phone while driving. Just a side note, the workerand manager was on the phone over five minutes. They could have taken a dozen orders during this time. By the way I did go intothe store to place a take out order. No one was in line. So the managers statement they were serving customers in the storewas a little misleading. However, they did have seven or eight on-line orders they were trying to fill. In addition not allsenior citizens use the internet or mobile apps to place and order. Whatever happened to just someone answering the phone andtaking an order? Read more
We ordered 2 large pizzas. On one we personalized it a bit by swapping the ground beef for extra sausage and mushrooms. Both... were delicious and we enjoyed eating them. The staff were very friendly and helpful. It was my first time at Mod Pizza and Iwould recommend them. Read more
Ordered 3 pizzas yesterday online. When I got them home I saw that none of the pizzas had cheese on them. This happened during... the closing shift. It happened one time before but the manager caught it and had a conversation with the employee about it rightbehind the counter not realizing I was standing there. He apologized and I accepted. Went back again yesterday and the same girlwas working and I had the same result of no cheese on the pizza. Tried calling the store and no one is picking up. This ishorrible service. They are generally great, but I definitely want some resolution for this issue! Read more
Sorry, but what is this? I understand that only wanted Mozzarella on my pizza but this is the second time I'm barely getting... any cheese on the pizza. It might be helpful to have an option on Door Dash where you can request extra cheese. Update: Irecently ordered another pizza because I do enjoy their pizzas and this time it came out amazing!!! The cheese was definitelythere! Truly appreciate it! ???? Read more
I stood in line for 45 minutes before I could place my order. Mod pizza takes online orders and although the line was short the... pizza makers kept making the online orders before making the pizza for the customers standing in line. It was actuallyunreliable how bad we were treated, 4 people walked out in disgust. However the pizza is good Read more
Love MOD Pizza made your way Endless possibilities Love the balsamic fig drizzle finishing touch