Reviews for Subway in Dunkirk, MD
I am very disappointed in the service I received here! I placed an order online for the first time, so I was unfamiliar with the... website. After I placed my order, I went to go pick it up and assumed everything was fine. Upon returning back to work, Iopened up the sandwich and there were a bunch of vegetables on the sandwich that I not only didn?t order, but cannot eat becauseof allergies. When I noticed this, I called the store to let them know what happened. I spoke with a girl and she said ?Sincethe vegetables were on your order ticket, I made the sandwich correctly so I can?t offer you a refund or make you a new sandwichunless you pay for it.? Apparently when you order online, they automatically add almost every vegetable to your sandwich thatthey offer there. I?m not the kind of person to leave bad reviews, but in this instance I felt like it was necessary. I haveworked in customer service for several years and know how to deliver great customer service. What I experienced that day was sopoor and I am disappointed that nobody offered to help me. I spent a total of $17 on food that I could not eat! It all went towaste and that makes me even more upset given the fact that there are a lot of people who can?t afford food. I really wish they would do better by their customers. I also used to work for Subway when I was younger, and I never delivered service like this:( I will not be going back if this is how they treat people now! Read more
The sweetest, most amazing, kindest young lady was SO helpful and SO efficient with getting our group?s orders made. Sarah for... the win! Read more
It seems like they have moved to a new location beside the Walmart and it?s absolutely amazing! Very modern and welcoming... setting. They have really diligent new employees because the other reviews about the sandwich artists not getting orders rightwas not the same experience I had. They took mindful care in making my sandwiches and it was by far one of the best Subwayfranchises I experienced. Read more
The worst experience ever the guy refuse sold me because he at purposely increase the price adding me extras that I did not... ask for. When I asked to talk with manager he said I am the owner. It is not the first time that happened something wrong therehowever, I promise that is the last time.Zero stars !!!! Read more
Went to get the new subway fresh melt took the manager forever to make. Then they just put the melt in the bag and puts it in... the oven nothing special just paid an extra dollar for cheese. Its all smashed up in the bag everything falling out. Its notpressed no grill marks just a warmed up sandwich. Then they tell us we don't have that oven there but they advertise it. Whichis false advertisement. Read more
I bought $65 worth of subs from them at around 2pm today for a meeting. The 2 employees very carefully made my sandwiches and... were very polite, patient, and focused. I've seen people more carelessly make subs, but these 2 weren't like that. I think thiswas my best subway experience. This location is good! Thank you for the great service! Read more
Absolutely deplorable service. Girls that were serving us literally took 20 minutes to prepare food for our family of 4. That... includes 2 children that just got pizza. I've literally never seen someone take 5 minutes cutting and pizza before. No sense ofurgency in helping customers, the music is so loud we can't even heard each other across the table and the spinach lookedwilted. Food didn't look properly stocked and nobody here seems to care. The apple juice that my son drank also expired almostan entire month ago. My family comes to Subway quite often and we stopped at this one on the way back from Calvert Cliffs. Ifthe franchise owner is looking at this review, you really need to do something about your employees. They will end up costingyou money. UPDATE: And now my son is sick. I'm sure this is no coincidence and I assure you that Subway corporate will behearing about this. Absolutely disgusting. Read more
I like that Subway they're a lot cleaner than a lot of subways I've been to I just wish their prices would go down some Subway... is starting to get expensive I just paid $10 for a 6-in cold cut meal Read more