Reviews for Sonic Drive-In in Durango, CO
So on October 3rd, I went to Wendy's to get a chicken sandwich. Wendy's dining room was closed. Reluctantly, I decided to go... to Sonic because I wanted chicken. Tried to order and was told that the kitchen was closed and they were only selling drinks! WTH? Do these franchisee owners pay so little that no one will work there? I am so done with this awful fast food place. Triedit again My husband got a double bacon cheeseburger and the bacon was RAW! In the past, we have gotten the wrong food, havehad items missing and had poor quality food. Trying to call the store or the national number gets me nowhere. I WON'T GO TOTHIS LOCATION AGAIN! Read more
This place completely sucks. Only a dab of sauce when I order flavored popcorn chicken and the stalls are always blocked off by... cones so there?s no need to order in the app because you have to wait in drive through line anyways. Read more
The worst place to order food, the staff is very rude, we asked for our order and she was very rude and yelled at us, any... question about the menu annoyed her. We went down to the place to ask for the manager and put our complaint and it turned out tobe her, with a horrible attitude, and telling us to leave because she is calling the police, (for no reason, we were the oneswho should have called the police) It is the worst place to eat in Durango. Read more
The person taking our order was very rude. She kept saying we were being too quiet, even after yelling at the speaker, and then... implied it was our fault. Went up to the window to try and figure it out and discovered she was the manager. Not a pleasantexperience. If there was an issue with the speaker, find a better solution than having customers yell and making them feel bad. Read more
Ice cream was good. There was a mistake in our order, which might or might not have been my mistake. That wasn?t the problem... though. The problem was that when I respectfully pointed out the mistake, one of the staff got really annoyed and made severalvery ungracious comments. Read more
The worst service possible. The manager was so rude. I ordered a bacon breakfast sandwich with the egg on the side. They put the... egg, cheese, & bacon on the side. The bread was cold. I went up to ask if they could remake it with just bacon & cheese in thebread, because the cheese was stuck to the box. She refused and just gave me a cold piece of cheese. She also argued with mewhen I mentioned the tots were cold. She was so rude and argumentative. It would have been easier just to put the egg on theside, like we originally ordered. Read more
Lunch time crowd here definitely gets it hot and fresh, besides a regular fast food wait, Sonic really delivers... superbly. Whether at the drive thru or car stalls, customer service is great and polite. Make sure you look to spend 7-10 minsthere during lunch rush or order from their awesome Sonic App. (1/2 price drinks on their app all dau long). Besides a burgersauce mix up today, Sonic lunch crew deserves a 5 star thumbs up for it's hot and delicious burgers and tots! Read more
Irrefutably, the worst Sonic in existence. Truthfully, I?m surprised the supervision at this place, or lack thereof, allows it... to remain in business. Don?t bother ordering because you?re not getting what you wanted, if you can even order in the firstplace. I sat for 40 minutes staring at the ?Red button activated? message. If there was any other Sonic, and I mean literallyany other, it would have my business in a heartbeat. Flip the staff already. Read more