Reviews for Bojangles in Durham, NC
It's a Bojangles basically what you would expect. For some cheap fast food. The staff are very friendly and the restaurant is... kept clean, have enjoyed stopping by for morning coffee Read more
My sandwich was warm and did not taste fresh did not have all the ingredients I brought it back and GM was not friendly and told... me my sandwich feels warm and I said it taste old. She was very rude. She needs to learn how to speak to the customers I wouldnever speak to my customers in that manner She did not apologize or acknowledge what an inconvenience to me to come back. Throwthe whole store away. Ghetto store. Read more
It was night time and the place had a a lot of people there, We walked in and we had are order taken by a very nice Mexican lady... she took out order, she even gave us extra chicken, we thanked her and we moved over to wait for are order, then another womangave us are food and I said ?is this mine? and she said yes I took my food and politely asked for more honey mustard and shepointed to the 2 honey mustards on the plate so I just walked away, as I was eating my food 2 people were asking for a to-go boxand the people said ?shut up and stop talking about me? the people laughed and left I was standing right there and I didn?t hearthem say anything, even thought they were being very rude I brushed it off as they had waken up on the wrong side of the bed,however once I was done eating I walked up and asked for a to-go box the same lady how had refused me an extra honey mustard formy brother, she was frowning like I was somehow annoying her, I grabbed my to-go box and left. This was overall a terribleexperience I do hope they overcome whatever was making them mad, and I do not suggest this Bojangles if your looking for a goodtime. Read more
First, had to wait to give my ord, no one in front of me. Second, had to wait more than 5 minutes before anyone started... getting my order. Drove back to my hotel, only to find the order was filled wrong. The food wasn't hot. No one was caredabout the mistakes. They wanted me to drive back to exchange the food. No apology. Read more
The food is always fresh and the employees greet you quickly... I have had bad experiences at other locations...never at this... one.. Thanks Read more
I asked for a sausage egg and cheese biscuit. I got an egg and sausage, even though I was charged for the original order. I get... to work and sit at my desk, only to find this disgrace. The top half of biscuit crumbling as I open the wrapper and NO CHEESE! Read more
They got a bunch of kids working at this location. The young guy fixing the drinks had his finger in somebody cup. The manager... don?t even observe what is going on. The biscuits just thrown in a bag. I have never in my life had this kind of experience atANY LOCATION!! Read more
If I could give 0 stars I would have for this location. Came through drive-thru and received the worse experience from the male... manager at 10:11 on 11/19/2022. Missing items and after speaking to a male manager about missing item then calling right backand speaking to a female manager about missing another item I missed when I noticed also my son orange juice was missing too. Myson drives back to the Bojangles and the male manager is communicating threats and refusing to give our paid items. I disputethe charges for services not received and got my monies back. This is the worst customer service especially coming from amanager telling my son what times he gets off vs simply doing your job and look at the cameras and would obviously see they didnot give us two missing items. I have filled out a contact us form and I would like the district manager to reach out to meright away about the manager behavior and temper and have more training on customer service to the customer especially whenBojangles is wrong for not giving me what I paid for and having to drive from Cary twice was a headache but the manager said hedidn?t care about that so BEWARE before going to this location unless you want missing items and a manager to threaten you aboutharming you. Read more