Reviews for Jersey Mike’s in Durham, NC
no one was ready to take my order when i walked in, and then when the workers were done having a personal conversation they... noticed i was standing there. the lady who cut bread and meat just kinda stared at me and i was like ?how are you??? and she waslike ?good. what do you want.? i was like ?oh okay. i want two number 7?s, but they?re gonna be different.? (i?m not a worker orfrequenter of jersey mikes so i don?t remember EXACTLY how you order there). she says ?so.. you want two number 7?s.? and rolledher eyes in my face. after that i just kept a straight face and answered her shortly. keep in mind this isn?t a teenager or ayoung woman. this is a grown lady rolling her eyes at me. very disrespectful and i don?t recommend coming here if you want goodcustomer service. Read more
Placed order online. Walked in and told them I was waiting for a pickup. Gave them my name. They looked confused then said they... were ?Working on it.? I sat down by the register and waited, 4 people ordered there food and left during this time. I was thereabout 20 minutes now when finally a worker asked if she could help me. I told her I was waiting for my pickup order. Turns outit was on the counter in front of another pick up order that had been made after mine. So my hot sub was now soggy like a spongeand gross by then and I am very disappointed. I should have been handed my order right away as I was there prior to it beingmade. Wish I could have taken my tip back. Read more
My favorite place. Love the Tuna sandwich. This place is always clean. The staff are super nice. I come here once or twice a... week right after my workout. Read more
Compared to all other chain sandwich shops these are the top of the food chain. This location has friendly and competent... employees. I've never had an issue here. App based orders have been correct and ready on time. I like their promotions,including BOGO coupons which are available every few months. The rewards program is also nice and I've had many free luncheswith it. You'll pay twice as much here than you would at Subway, but it's at least 5x better. Totally worth it. Read more
I walked into the Jersey Mikes and asked if any of the bread is vegan. I was picking up food for my sister, who is vegan. The... store staff responded with "I don't know; I just work here" which I found incredibly rude. That certainly is the job of staff toknow or at least offer to find out what will not meet a customer's diet restrictions. I would have gladly accepted them pointingme toward a website with an ingredients list, but this staff member decided that not only is it not her job but I didn't deservethe decency of a more kind answer. Moving forward, I would not trust this store to tell me if allergens in my food as I'm surethey would believe it is "not their job" to know. I could ask the same question to find out, "does your bread contain eggs?"which might ask because I am allergic to eggs. I am tempted to speak with a manager for how poorly I felt about thisinteraction. I will NEVER visit this jersey mikes again. Read more
This location just opened and we went for the first time, ordered online and got a buffalo chicken giant sub... got home and it... was beef instead of chicken. Called and was told we would have to drive back out there and bring back the sandwich in order toget a refund. Guess I should have unwrapped the giant sub before leaving to make sure the primary ingredient was correct... ifI hadn't gotten it with buffalo sauce and ranch it wouldn't have been bad with beef, but it was a strange combo. 3 starsbecause the tuna was good and the sandwich was still edible, but certainly weird and not what I ordered. Read more
New Jersey Mike's location and impressions after first views visits has been good. Nice, clean space and friendly staff. Food... is what you would expect at Jersey Mike's and the freshly made to order subs are quite satisfying. They have a variety of subchoices, including cold and hot, as well as topping choices. Solid spot especially for a chain. This one seems very well runthis far. Much, much better in my opinion than say Subway. Read more
This place is busted, joining the comically ridiculous level of their fast food brethren in the area. Long live chick-fil-a I... suppose. Read more