Reviews for Marco's Pizza in Durham, NC
Where do I begin. I ordered my pizza 3:56 pm and still haven't received it yet. First was told that driver had delivered it... to the wrong location. Then after I called to check on its status I was told that it would be remade and delivered in between25 to 30 mins. And some from the called to confirm the address. Then called back again and check on the status was told thatthe driver was on his way ; then talked to Operational Manager Tyler and told that would be here soon. Still waiting. Thisworst customer service that I have ever experienced. Read more
The vegetables are so fresh and delicious! The sauce of the pizza brings out the flavor yes yes yes that flavor of A traditional... Chicago/New York mix!!! It's the meat that meets all your desires the sausage/beef alone are a beautiful size not like thosesmall pebbles that all the other restaurants give you, the pepperoni????oh My you will love the pepperoni it's so flavorful andnot too salty. The the service is grand!!! While very busy they are always pleasant and aim to please! My 7 year old said"they're happy people here dad!!!" We were at the counter but the young counter lady grabbed our order and walked pass me withmy 6 pizzas and 15 wings and cinnamon rolls and took it to my car WOW!!! ????????? So you ask me about Marco's and I say YES!!! Read more
Pizza (for-one) was prepared while I waited. It was well worth the wait for it was delicious. Ordered the lunch special which... was a small, one-topping pizza with a 16-oz drink (Pepsi beverages) - grilled chicken with old world pepperoni and jalapeños(extra for additional toppings). The pizza was fresh, didn?t need anything else (Parmesan, crushed peppers, etc.). It wasawesome!!! I will visit Marcos Pizza again in the near future. Read more
Mario took my order he was very knowledgeable I asked how much was extra toppings on the special 2 toppings for $8.99. ordering... was very easy & he even knew about crust toppings I asked him to make it srumdumdidalyumcious! Please believe Mario did justthat! He also made my order with perfection my mom loved it & it was my uncle's first time & he is switching from Papa John'snastiness! Read more
Our family has ordered from this location for years and the pizza is excellent. They offer one of the better tasting and... affordable gluten free crusts. I rate them as only three stars because we?ve had so many poor service encounters here, weusually order from competitors just to avoid bad service experiences which are commonplace at this location. For instance, lastnight we ordered a pizza and was told it would be ready in 20 minutes. I went to pick it up after 25 and they hadn?t even begunto make it. They said they?d put it in right away and it would be ready in 8 minutes. I came back 15 minutes later and theystill had not even put our pizza in the oven. Long story short, it took me an hour and a half to pick up a pizza. Unfortunatelythis type of experience is common here and we only order when we are desperate to switch up from other pizza places. In the end,the pizza is excellent and that can?t be disputed. Read more
I ordered a pizza and they got my order wrong, and addition to that my pizza flipped in the car. I spoke to the General Manager... to try and resolve the issue but he delivered poor customer service and offered me $5 credit when I spent more than $5 on theirfood. I know we will never order from them again. Read more
Tried this little pizza joint because we were on this side of town. Got their white cheesy , DELICIOUS!! Boyfriend said his... pizza was average. GLUTEN FREE OPTIONS! Fast, friendly service. Free parking and wheel chair accessible parking as well as theiruni sex bathroom. Read more
1 star is too generous for this place. Got a few pizzas here as we do pretty much weekly, but one of my kids finds a fly in the... pizza. This fly was under the cheese, and had charring (important later). Call in, guy working is very apologetic, says they canrefund us but we have to call back tomorrow when the GM is in. Call back, and the GM gives us a lot of attitude, tries to saythe fly could have been anywhere (again under the cheese and had charring, I have pictures) and says he can only give us cash sowe have to come in. Totally unacceptable, will not be going back. Read more