Reviews for Popeyes Louisiana Kitchen in Durham, NC
I have been in love with Popeyes for decades. But I have to say sadly this was my last visit. First off the biscuits were old... and hard and inedible. The 8 piece combo comes with one VERY small side and what happened to the Cajun rice! It was the bestthing on the menu. Overall just a complete disappointment Read more
Waited a little over 10 minutes in total from ordering to getting food. The chicken sandwiches had no sauce. They were bone dry... to bite no juice whatsoever. Over fried. The regular chicken was decent at best. The rice was mushy and barely seasoned. Read more
Don?t go here. You will wait 20-30 minutes regardless of how many cars or people there are and your food will be cold. There is... always a long wait here and then you get up to the window and they are doing nothing, don?t even know what your order is despitethat not being the case literally anywhere else, they?re always out of everything, and they will be rude. Go anywhere else. Allother Popeyes in Durham are far superior to this one. It?s like this staff isn?t even trained. Read more
Complete and utter trash fire. Walked in to an empty dining room, should've been my first red flag during a dinner rush time.... Waited 5 minutes for someone to take my order, order was taken. Nice simple 2 piece combo, right? Took 25 minutes. Within those25 minutes, two other orders were taken inside, all of them recieving their food before me. The guy at front didn't know how todo anything, and management refused to stick around and help an obviously confused employee. Find better more seasonedmanagement, pay them well, they will teach and treat their cashier's and cooks well, and in turn you will get happy customersand not an overwhelming amount of 1 star reviews. Or, and get this; train your current managers? Mind blown right? Read more
I waited in line for over a hour for tenders they look nasty and cold. This location needs an entire new staff. The owner need... to shut down until they can fully staff the location. The owner is obviously money hungry. From the reviews they will never makethe money back that went in from this single location. Until this place is staffed fully it will always be in the black beingfunded by another location both are bad business moves but until then I need my $60 back the $30 I spent with you an the $30 Ihad to spent else where because my family would not eat that. They wouldn?t even eat the food they handed out that window. Isalmost disrespectful Read more
This is ridiculous. We waited an hour for our food only to get home and find out that the five piece tenders combo we got?had no... chicken. How does that even happen? They were handling orders at a rate of 1 every 10 minutes! I even tried to call the numberlisted to get a refund and the phone was disconnected. Really disappointed here. Read more
Tonight, I waited 51 minutes for chicken tenders. They were having technical problems with their in-store order displays. But... that's not why they get one star! These tenders are incredibly disappointing. Popeyes tenders are typically thin and verycrispy. These are thick, extremely salty, not crunchy, and have the waffle texture of the frying basket or warming tray clearlyvisible. The texture of the breading is closer to Bojangles than Popeyes - I love Bojangles, but I waited 51 minutes for thinand crispy tenders, not this mess. Read more
I cannot believe I?m writing this, nor can i believe that corporate allows this location to continue operations. My standards... for fast food are pretty low, but Jesus Christ himself would struggle to find a kind word to say about this place. I don?t careif there are 2 people in line or 20, there will be at least a 15 minute wait. The workers will act annoyed by you. Your orderwill be wrong. Shame on me I guess for continuing to go there after multiple poor experiences? Just do yourself a favor andstarve. That would be a more pleasant experience than going to this place. Read more