Reviews for Pizza Hut Express in Earle, AK
this was one of the worst experiences i've ever had at a fast food chain. the cashier (LaZundria) was an absolute horrible... person not only to me but to all customers AND got my order wrong. i'm never going here again. Read more
Wish I could give 0 stars. I went in to the TA to grab a quick bite these folks didn't even acknowledge that I was there to even... get to order any food. I would be understanding if they appeared to be slammed or understaffed. I saw no indication of either.If you would rather ignore a customer than take an order maybe try another profession. Read more
This is the worst place I've ever been. Their customer service is seriously challenged. The girl who took my order had all the... personality of a wet overcooked noodle. I asked for extra sauce in my Alfredo and there was none. Sat there 20 min waiting on myorder only to find out it was just sitting on the back couch tee. It was not hot but warm. I've been here before and the servicewas way way way better. I'm so very tired of my food being done any type of way cause I'm a truck driver. They think we're dogs.I'm not an animal. I'm a human being who without me, u wouldn't have all those creature comforts like food, water, beer, toiletpaper, Pampers- none of that. Everything u touch or have was delivered to the purchase place by a trucker. Just treat us likehumans . That's all I'm asking. Read more
My daughter and I arrived at Pizza Hut around 6 p.m. June 9th and they were out of pizza all they had were a couple selections... of pasta Pizza Hut had no pizza although the staff were very Read more
I tried to get a pizza. All I had was a $10 bill. My purse with my credit cards was in my truck on the far end of the parking... lot. I'm a truck driver. I like carrying cash. I was told after I made my selection they had no change. This is a travel centerand the Pizza Hut/Taco Bell manager could not make change. They lost the sale, because I was not walking back in to buy a $8pizza. Read more
This place is a s#*tshow! We?ve stopped here several times and more often than not the people working would rather stand around... and socialize rather than do their jobs. Seriously, the majority of the crew need to be shown how to interact with theircustomers. Today, my husband ordered a personal pan pepperoni pizza & I ordered the meaty marinara pasta. When my husbands pizzacomes out of the oven the cashier calls me over to tell me that they?re out of meaty marinara! I ask why he waited until myhusband?s order was ready to tell me that they were out of mine. He had no answer other than a shoulder shrug. I had to settlefor a chicken alfredo that had been sitting in the warmer for who knows how long. If the manager of this place doesn?t see aproblem with his crew then maybe he?s the problem. Pizza Hut should be ashamed of this place. Read more
Avoid eating here. We were given the wrong change on accident but when we came back to return the difference, they refused and... wanted the full amount. They were trying to get another $20. The girls all stood around, in plain view and we're being rude anddisrespectful in complete disregard of their manager. They were standing around gossiping and talking us down. Have youremployees take a comprehensive math test and professional courtesy class. Lack of customer service is a complete joke. Read more
Not cooked properly