Reviews for Potbelly in East Lansing, MI
Generally good food. Paid way too much for mainly bread?a really bad pick two combo. Asked for add ons, didn?t get.
My second time ordering and I get a hair in my food. The manager was great about it and gave me a couple free sandwiches. Just... hope next time it's a better experience because I really enjoyed the food. My co-workers food didn't have the right ingredientsbut it was still good. Read more
Not happy with the MSU Potbelly at this time. I made a order on September 29, 2022 at about 10am for a 12:45pm lunch pickup .I... walk 10 mins to grab my order that I paid for through the app and the shop was closed! Potbelly took my money and I was outlunch! Not a happy customer :( Read more
I like the selection at all Potbelly shops, but the East Lansing location is my favorite. The staff is always helpful, the food... is fresh, and delivered with a smile. It is obvious that they enjoy their jobs. I would highly recommend this particularlocation. Read more
Food is great, the customer service experience I just had was terrible. I understand it?s lunch hour, but there is no need to be... rude. Read more
Ordered through DoorDash tonight. The order was prepared quickly, all instructions were followed. Food was bagged and sealed... which I appreciate. Everything arrived hot (except my shakes of course, which were phenomenal.) This is the best deliveryexperience I?ve ever had. Read more
I'm giving PB a good review for a couple of reasons. I've never been in the restaurant, I've only ordered through Doordash. The... food is good. The soups delicious especially the Broccoli and cheddar and Chicken Pot pie. My family like their mac and cheeseand potato soup as well. Sandwiches are hardy and love the variety of bread and item choices. Only issue is getting incorrectorders with items missing. I've had sandwiches come with missing items, or quantity is less than I ordered. Shakes (really good)have been wrong. Not all the time but over 50%. I've spoken to both staff and manager (owner?) And all were professional,courteous and corrected the mistakes with no issue. That goes a long way. Professionalism. I'd try them for a great lunch orlight dinner. I will. Read more
Went to go dine in and we?re the only people inside. The lady there proceeded to make 5 peoples online orders before even... acknowledging us. We ended up just walking out. At least be nice and greet us geez Read more