Reviews for Dairy Queen Grill & Chill in East Northport, NY

Went on 11/27 3pm and only 1 car ahead of me at the drive thru. I thought the car in front of me was placing a large order... because it was taking a long time. When it was my turn the person taking the order told me to hold. Five minutes later she wasready only to find out they were out of burger patties. Instead of saying that they were out of burger patties in the verybeginning ended up wasting my time. Ended up going to the Saint James location where they were friendly, took my order rightaway and had burger patties! Read more

Order milk shakes with no whip cream, the young individual who made it put whip cream and the shake itself wasn?t thick but it... was basically drinking milk. He was playful with the other coworkers. Read more

Tried the snickers brownie blizzard and it was delicious. My favorite is the classic chocolate dipped cone. Always quick and... fast service. Even offered a pup cup for my puppy! Read more

I was here over 2 weeks ago to take my son for some ice cream before he left me for 2 weeks. On what was supposed to be an... enjoyable evening turned into just the most stressful time. My cup bottom broke and the entire Blizzard fell in between myconsole. To make matters worse, literally just got my car cleaned 2 hrs earlier. I contacted the store and the next day I amassuming the manager, Jessica contacted me. I told her I would be more comfortable contacting my dealership due to the fact mycar is a lease and going on their recommendation of reimbursement of the earlier wash (which doesn't get the milk product out ofthe carpet and all the hard to reach areas and track). She said that was fine and to let her know. My dealer took some timegetting back and I even turned down the full detail at a cost of $425 and told them it was just the driver side seat. So whenthey came back at a fraction of the cost I sent it over to Jessica. Mind you I have not heard from her since the day she calledand I sent the photos as per her request. I have called, they don't answer when I call but when I block my number someoneanswers and when I ask for Jessica I get a please hold and then someone comes back and says she isn't here. I am extremelydisappointed in DQ's response in this matter. I have been in contact with them but they refuse to contact me back. Read more

Have visited several times. The workers are so nice but clearly overworked and overwhelmed. Customers end up waiting longer for... their orders and management/workers have to throw out Blizzards and ice creams because they were left too long on the counter.Check your order before you leave because I have walked out with missing items. This isn?t the fault of the workers thoughbecause they are trying to do multiple things at once as they are understaffed and are always so nice despite the chaos. Read more

DONT RECOMEND THIS LOCATION! The employees were just a bunch of kids messing around and messing with each other. I asked for an... ice cream and they completely forgot my order, then they made it with sprinkles. Then they threw it away and made the right one.Then they were too busy fooling around to hand me the cone so I had to walk up to the window and pick it up, don't recommendthis location do to incompetent teenage staff who fool around in the kitchen. Read more

Got there after 10pm at which point they only took orders via the drive thru. Besides that, ice cream sundae and blizzards we... purchased were fine. Easy place to get to since it's right on Jericho Turnpike. Plenty of seating outside. A little bit ofwait at the drive thru...but only because many others were also wanting something cool for dessert for the hot night. Read more

honestly best place for a late night snack. i am writing this at 11:43pm right after receiving my pretzel sticks and fries and... it?s so good. jack who works at this location is an actual saint. he was so accommodating and patient with my order and evengave a water cup to stay hydrated after a long night out. my sister got ice cream and #lovedit. go here they are so nice anddeserve ur business. Read more