Reviews for Dunkin' in East Orange, NJ
Used the drive through Its not really clear where the ordering window/microphone is located - there is no clear marking. Ended... up at the pick-up/payment window without actually ordering anything after waiting in the drive through line. However, theassociates were kind enough to take my order and made it pretty quickly. Read more
I ordered several coffees through the app. For some reason, some of the items in my order were only made after I got to the... restaurant. It defeats the whole purpose of using the app. Read more
Terrible experience everytime. Workers have a nasty attitude and they barely can get orders correct. The staff is the most... annoying part it?s actually sad that they treat people they way they do. Read more
For some reason nothing tastes right from this location. Coffee tastes Burnett, they don't follow directions, the food doesnt... taste right, and makes me sick, idk what it is but its only this location. . Tho I did get a good cup of iced coffee once. Itwas heavy on the cream but still good. Read more
Employees are nice. However, needs more employees to clean. I've been there 2 times and lt needs better cleaning maintenance
Sweet staff, but so disorganized ???? I ordered in advance (mobile for pick up) at 8:31am. It's 8:48am and they hadn't started... my order. Also...the egg bites I ordered weren't available, that's on the app for not knowing inventory? Yikes....not forpeople in a rush to get to work and still have something to eat. Read more
Today 02/24/22, between 2:15 - 2:30. I had the worlds worst experience at this location, I waited over 5 minutes at the ordering... booth, had to drive around the place and order, upon ordering I was given the wrong coffee, I waited for the ladies to remake itand this is what I got (mid night roast with mocha no cream) this is extremely disrespectful to any coffee drinker. They keptclosing the window in my face while I was trying to explain to them that this was not what I ordered. I know the owners of thisplace and this would have never been acceptable if she was there. Worst experience I have ever had this shift was horrible. Read more
Same as all dunkin donuts. As someone that work in customer service I can see that they are understaffed and need more help... which has NOTHING ro do with the staff there who are always nice and pleasant. It's the money hungry Management that works thestaff like slaves (who work for pennies) while they make the thousands. DO BETTER. Read more