Reviews for Wendy's in East Orange, NJ
This place was cool. Drive thru was a little longer then I expected, However everything else as far as the food is concerned was... on point and on par with what I?d expect to get from this franchise chain. Read more
I never went inside, only ordered through drive. The food is always good. There is always a line, always wait time, but they... never disappoint. Staff has never been rude to me, and Ive been ordering there for the past 2years. Read more
Simply put NASTY !!! IF THE STAFF DOESN'T CARE ABOUT CLEANING UP THEN HOW CAN YOU EXPECT THE GRILL FOR BURGERS THE FRY OIL AND... THE PREP STATIONS ARE CLEAN. AS YOU LOOK AT THE PHOTO PROVIDED! Read more
Horrible customer service even down to some management. Food orders are wrong or cold. I go all the way to Bloomfield now when... my kids ask for Wendy's. Just Horrible. If I could give it a zero for stars that's what it would be Read more
If I could give this location 0 stars, I would. I work in the area. Tried to pick up some food on my break. Waiting in the drive... thru line took LITERALLY MY WHOLE BREAK! Very inefficient and rude. I don't mind that the employees are laughing and joking witheach other, but at least do so while you make the meals! If you can go to ANY other location, please do so. Read more
"I DON'T GET PAID ENOUGH TO WASH MY HANDS," Random Wendy's employee. My review was originally five stars always go here with... minor issues, but the last time I went, I was disgusted by the hygiene of the staff handling food. I was in the drive-throughand pulled up to the window to pick up my food only to see the girl packing the food chewing on her nails, so now my chickennuggets and fries have her saliva on them. But wait, there's more right before she gave my bag to the cashier, the cashier tookout a tissue and blew her nose. So, now I have saliva and snot. Without a hand sanitizer in sight, the cashier threw her tissueaway, grabbed my bag, and said enjoy your food. I was sitting there shocked I went inside and requested my money back, only tobe greeted by a sticky floor and dirty counter. One of the staff said they don't get paid enough for this. I respondedrespectfully, "you don't get paid enough to wash your hands." I took my money and left. I don't know what happened to thisWendy's, but I'm avoiding it until I feel comfortable that they are a clean establishment again. Read more
-all the customers were waiting longer than they should at a fast food restaurant. 20+ minutes for a single item to come out is... ridiculous - They don't hear you well, so you have to repeat your order and name several times. Lots of Uber Eats or Door Dashdelivers and customers are just getting irritated... - staff is trying, but they need to have more customer-friedly attitude Read more
I always enjoy a visit at Wendy's whether its in-eating or the drive-tru. The fries are always hit. The service is super... friendly and the bathroom is always clean. Read more