Reviews for Dunkin' in East Rochester, NY
There was no one in the store and no one in drive-through took 15 to get 2 drinks. And a line of cars behind me. Literally 7... cars. It was a bit ridiculous. 2 stars for getting the order. Read more
They made my drink awesome , very clean and wonderful staff ,large frozen coffee with coconut shots absolutely fantastic!!
Great service. Fast, friendly. Stop when I go to that side of town
I got an everything bagel and an order of hash browns. It was quick and polite. Cleanest Dunkin I've ever been in, although idk... what the bathrooms look like. Staff was buzzing like bees but attentive. I like this spot. You will too. Read more
Go in the morning a few times and you'll be addicted to adding this location to your morning routine. To be fair, we only go... through drive thru, but you'll meet Dave. He's a great guy, remembers us, our orders...our dog's order. I've only had amazingservice here. Read more
While the customer service is great, their iced coffee first thing in the morning is undrinkable. I thought at first maybe they... changed the formula of their unsweetened vanilla shots and it was giving it this sour/tartness to it. So this morning I just gotit plain with cream and sugar. Still sour and tart but not as bad. I'm thinking they brew their iced coffee the night before toprep for morning and by morning it's stale? Idk but it's a huge disappointment. I've never had this issue at any other Dunkin inthe area. I have no complaints about the food. Just their iced coffee is very bad. Read more
Horrible customer service! I'll never go back to this location! You have been warned!! Refused to make me a new sandwich, and... refused to give me manager number! Read more
If you want something other than just coffee (ie macchiato, latte) forget it. They never make it right.