Reviews for Wendy's in East Rochester, NY
Get your times right and stop letting employees close whenever they feel like because they want to go home!!!! It's so... ABSOLUTELY unprofessional to call and have someone tell you they're open (just as Google says by the way) just to drive all theway there for them to say they're closed because they don't feel like working any more. It's so sick this this is the level ofcommitment to people's jobs. Embarrassing absolutely embarrassing. Read more
Quick in and out, perfect! Drive through is accurate and service is quick. Never expect a goofed up order when I come here. And... the single time it has was a "meh" large order instead of a medium **charged for a medium ** Read more
Will not be coming to this location anymore and we let all of our employees know not to come here anymore either. One of the... employees at the window was extremely rude calling my mother a b**** over and over again because she forgot to mention she had 2mobile orders. She did not realize the window was not closed all the way. I've called and left a review because i know that noone would like their mother being called out of their name so I don't expect my mother to pick up food and someone disrespecther like that. If you cant handle the pressure and realize you are in a customer service industry than maybe this is not thejob for her. Read more
I must say I was totally impressed with my service today. Although it was Trinitys first day she was so upbeat and friendly. ... Wesley, the young man training her was also very friendly and knowledgeable. I will be back. Hopefully those 2 fine youngpeople will be there . Read more
Every time I visit the staff is almost always rude and aggressive. Wendy's should pay their employees more so they're happier... and more professional. At least the food is acceptable. Read more
Food took for ever, food was cool, very smokey inside. Tables and chairs are disgusting.
The fish sandwich was cold, soggy, and undercooked. A tiny dab of tartar sauce. I asked for 2 tomato slices and recieved none.... They gave me 2 pickle slices but as a joke apparently, the slices were both the tiny end pieces of a pickle that would never beused in 99 out of a hundred restaurants. It's incredible to me that a supposedly quality fast food place would serve suchhorrible food. Never going back there again. Read more
Marshal was both efficient and kind & that?s super refreshing in today?s customer service world. He was super precise and had a... smile on his face, I see him going far with your company with an attitude like that Read more