Reviews for Wawa in East Stroudsburg, PA
For the past 25 years, WaWa has always been my #1 convenience store. I would only go somewhere else if there wasn't a WaWa in... the area. For the last 5 years the WaWa on Milford Rd in East Stroudsburg has been "My WaWa". I am there at least every otherday if not every day and some days I find myself going there 2 or 3 times in a day. Unfortunately, sometimes, good things mustcome to an end. As of today, I am saying farewell to the E Stroudsburg WaWa on Milford Rd/209. On 10/24 I bought 2 packs of USAmenthol cigarettes and BOTH packs were stale. They had NO menthol flavoring at all! On 10/26 I took them back to WaWa toexchange them for fresh packs. I figured, WaWa's a stand up company, they'll honor it. Nope! I was wrong! At first I was told itwas because they were opened. Well, it's kind of hard to tell they're stale without opening them. Then she said it was because Ihad no proof that I purchased them there. Ok, I'll concede to the no receipt argument, but, if that's the game your going toplay, then you should be giving every customer a receipt with every purchase, what the customer does with the receipt is onthem. Seriously, how many people get receipts when they buy smokes!? My other defense re: proof of purchase is that I am thereevery day or every other day purchasing one or two packs. You can ask any employee in that store. WaWa is the ONLY place I havefound that sells the particular USA's that I smoke. I have tried several other places and no one else but WaWa's sell them. I amextremely disappointed that WaWa would not honor a BAD sale to a GOOD customer! Therefore, East Stroudsburg is no longer "MyWawa". I can't support a store that doesn't and wont appreciate a very loyal customer! The fact that she, a manager, had to askanother manager if she should do the exchange, shows that this is not a company protocol, it is up to the management of eachstore and although I realize losing my business is no skin off their back, I prefer to spend my hard ea Read more
Ashley and Dolores are amazing stop by mostly every morning to get coffee and see these girls . They are the definition of... outstanding customer service . Read more
Over all a good location. I just have one small irritating issue. The coffee caps NEVER stay on for me. In one car trip my... coffee cap came off snd spilled coffee 3 times in my freshly cleaned car. I would love to see different caps. I've never had acap that stayed on. Read more
Best Wawa in the state ! I've been to plenty in PA and NJ. This is the most clean, efficient and friendly Wawa around. Food is... great, drinks are cold, and staff run this place as smooth as butter. Been living here 25 years and can't imagine moving justbecause I come here every morning before my commute. Read more
I love this place! Best coffee. Almost everyone is always friendly. Sometimes it takes awhile to get your order, but that... doesn't bother me. I usually talk to the staff there and time flies by. Ashley, Joel, Sharon and Dolores are absolutesweethearts! Read more
The orders are never right and never on time. The manager is unprofessional, incompetent and will lie straight to your face. I... guess it's good for them that tourists will continue to stop there while passing by, because otherwise I have no idea howthey're still in business. Read more
Well-Lit, clean and E85 carriers. That last one makes it 5 stars automatically!
Stopped in today roughly around 6pm to grab 2 turkey gobble bowls I have bought them before and was so satisfied with amount and... price this time they literally gave me a small portion for same price AMIRAH THE MANAGER IN CHARGE when asked to fix thesituation, she said that other staff over poured and all she can do is give me a refund she was not the type of person to be amanager she was very mean, didn't smile or made the situation better in times like this people should be able to get servedcorrectly if you are charging that price. It didn't cost her anything to pleased me as an everyday customer & add a couple morescoops She was very unbothered and didn't care. She was the only person at wawa to ever do this. She seemed like she hates herjob very serious the entire time even before the incident not even greeting customers. WaWa really needs to EVALUATE. Mind you Iknow for a fact when she makes her own breakfast or lunch she indefinite STUFFS HER PLATE AND DOESN'T PAY. ???? sadly miseryloves company & she had 1 job I say this if you dont like where you work theres always Burger King where I definitely can haveit my way. You gotta do better AMIRAH! You will never get anywhere running a business not pleasing customers remember we spendmoney as much as other people do & keeps that store in business DONT BE AN AIRHEAD. Read more