Reviews for Dunkin' in East Syracuse, NY
Terrible experience. Very very rude at drive-thru. Never going back.
Great Dunkin to go to, most of the staff are nice and food/beverages always taste great from there
Having the donuts in the front in a case like a real bakery is actually kind of unnerving. Still, good service here and they've... got the donuts. Read more
I like this location. Pretty quick in the morning and food has been consistently good. I recommend this location.
I?ve been here maybe 3 times total and the second, had an error with my order. Rather than leave a bad review (because it was... very busy and I understand how overwhelming orders can get) I called the store to inform of the mistake. Who I assume is themanager apologized profusely and allowed me to come through again for a free replacement. Truly excellent customer service and Icouldn?t be more pleased at the resolution! Also I never spend too long in the drive thru which is a relief Read more
Ive been going to this location for yrs. And other locations, eveyone that I go to i ALWAYS get 1 yes 1 donut hole for my dog,... they have nvr charged me, when i went through the DT the other day, the older woman, whom does an amazing job, gave me a donuthole for my dog, the manager( I assume) yells at her in front of me and says, STOP GIVING AWAY FREE STUFF! I felt horrible forher and asured her she was great! He however, should ashamed of yourself. I was a manager for fast food for 6 yrs, and NVR EVERwould talk to my crew in that manner let alone in front of customer. And when did a donut hole break the bank? I would have morethen happy to pay for. He needs to chill out. Calling corporate. To the woman: KEEP SMILING! YOUR DOING GREAT! Read more
I?ve been going to this location a couple times a week for a while now. No matter how long the line is, they are super fast. The... older woman with white hair who works the drive thru line is amazing. She?s fast and double checks every order before handing itover and ends every interaction with ?have fun!!? Read more
Placed order inside drinks came out quickly and correct. We also got a dozen doughnuts all were fresh. Staff was kind with the... big decisions for the mixed doughnuts. Read more