Reviews for Dunkin' in Eastchester, NY
This place has horrible service, they never make the coffee correct amd when you give it back to them because it's either too... light or it's too dark it seems to be a problem, they love to show you the attitude. Updated : I went in and was refusedservice..asked if i can redeem a free sndwich on my app but would like to redeem it through the register, they refused to acceptit......will be contacting corporate.. Read more
For some reason the coffee in this particular D&D store in New Rochelle is the best. The taste of the coffee is outstanding . I... have been to many different stores and the quality in this store is way above the other ones I have been too. Read more
Service was good the day I was there. The lady at the counter spoke good English. Got my order right, was ready in a timely... manner. Bathroom could use a cleaning, the rest of the restaurant looked clean. Read more
Never fresh! I have no clue why this location always has customers as everytime we have gone here, no matter what day of the... week or time, the donuts are NEVER FRESH! We are going to stick to Granny?s going forward. Read more
We have ordered multiple times from this location since this is the only DD near our house. I normally don?t rate any places... but this place had got on my last nerve. We had ordered a bacon avocado toast, when I opened it and I didn?t see any bacon (notthe first they had done it to me). My husband ordered 3 egg and bacon sandwich on toasted croissant, then we realized they wereonly lukewarm and not toasted (I waited for more then 5 mins at the store, we used Mobile app to order). We also ordered 10 mixmunchkins for our kids, first we only got 8 in total and they only mixed 2 flavors but they have all flavors available (noticedwhile I was waiting). One of my daughters only likes the one that has Jelly filling and that was not in there and We had tohear all the crying in the car. Normally I checked my orders but we were in a rush so I rushed out of the store as soon as I gotmy order. The place is clean but their staff need to put their actions together and be more mindful with what they are doing. Read more
What happened to service with a smile? ?. And am I the only customer who thinks business owners don?t care about the customers... anymore?. I just visited this store and was served by the most ignorant assistant. Told her what I required, and she ended upgiving me half the order. When I asked for the other half she looked at me like I was irritating her. No thank you?.no have anice day, nothing. Only wish I could give the store a zero. Never again Read more
The working staff for the most part are friendly, but they constantly incorrectly make orders, regardless of if they are ordered... in store or through the mobile app. The managers at this particular location are rather rude. I had a manager berate me forasking for an order to be remade after being given completely different items than what was selected for my order on the app,even though the label on the bag my order was handed to me in clearly had my correct order marked on it and I was told that Iprobably didn't know how to order properly, even though clearly by the sticker printed on the bag my order was submitted exactlyas I wanted it. The wait times, even during non busy hours, for orders to be ready are incredibly long as the workers tend totalk amongst each other. I do not believe in the months that I used this location for ordering breakfast before work or lunchduring a break that I have received the item I ordered as it should be from the start, I almost always have to deal with anincorrect item or ask for a remake or replacement. I've begun to drive more than double the distance now to go to another Dunkinlocation purely because the time spent waiting for orders to be corrected here takes longer than the additional driving time tothe next closest location. Read more
It's a typical Dunkin Donuts with nice seating area to have a coffee with a friend